ONBOARDING SUPERVISOR 1ST SHIFT
Description
ONBOARDING SUPERVISOR
JOB SUMMARY
This position will support Human Resources and Operations in overseeing the orientation and onboarding
of all new hires. The Onboarding Supervisor supervises Onboarding Coordinators and evaluates the
effectiveness of training, coaching of best practices, and maintains all documentation for training
purposes. In addition, the Onboarding Supervisor will supervise the Orientation Trainer in ensuring that all
onboarding courses, floor training, and documentation is completed. The Onboarding Supervisor is
required to spend 65% of their time on the production floor overseeing the training efforts of Onboarding
Coordinators, conducting observations of Coordinators and new hires, and holding one-on-ones with all
new hires in the program. This position is responsible for evaluating new team members using
independent judgment, helping them meet goals related to workplace safety, food safety/quality, and
production requirements. As a member of management, the Onboarding Supervisor is required to achieve
human resources and facility objectives, and must be able to direct, train, assign, and coach new
coordinators and new team members to successfully perform the assigned job duties. The Onboarding
Supervisor develops action plans and oversees retention programs at the plant level and reports to the
Human Resources Manager. The Onboarding Supervisor is responsible for implementing and enforcing
company work rules, GMPs, and policies, including recommending corrective action and discipline for
employees under their supervision and training.
KNOWLEDGE, SKILLS, AND ABILITIES
Accomplishes department objectives by supervising onboarding team and organizing and monitoring
work processes.
Ability to present ideas, concepts, issues, concerns, and questions in a well thought out, positive, and
professional manner to team members and management.
Capacity to resolve conflicts using creative solutions.
Ability to work professionally with people from a wide variety of cultural and socio-economic
backgrounds.
Drive to develop team and others around
Ability to establish and maintain effective working relationships with coworkers and others.
Adept at giving and receiving feedback.
Excellent organizational and time management skills.
Ability to work independently; disciplined, confident and self-starter.
Must be willing to work in a plant/industrial environment.
Must be able to work in hot/cold areas, stand for long periods of time.
Previous training experience preferred.
Must have a great attendance record and be in good standing.
To perform this job successfully, applicant must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
ESSENTIAL JOB DUTIES
Administer, track, and evaluate all New Hire Orientation and Onboarding training in accordance and
compliance with the People Pillar
Supervise new hires during the training period and make recommendations to management and/or
Human Resources regarding training needs, concerns and continued employment.
Coaches Onboarding Coordinators to conduct structured on-the-job training for new and current
employees
Motivates, coaches, corrects, and challenges Onboarding Coordinators, Orientation Trainers and new
hires with a positive approach
Maintains highest level of confidentiality with respect to both information about employees and the
Company.
Ensures proper methods are followed for production and safety, and adapts training and performance
improvement plans according to each employee’s skills and experience and the Company’s retention
goals.
Maintains an engaged and team-oriented Onboarding Team leading by example and acting in the
interests in the Company.
Communicates issues or concerns with Production Supervisors, Superintendents, Shift Manager, and
Plant Management as needed.
Ensures all Onboarding Coordinators are training according to job skills assessments and SOPs and
determines when new Team Members are ready for the next step in their employment.
Answers questions and inquiries that require comprehensive knowledge of departmental procedures,
operations, and human resources programs.
Needs a complete understanding of effective training and educational methods for a production
operation.
Manage the Onboarding Team schedule and assess staffing needs. Provides leadership through goal
setting, delegation, and communication. Assists with decisions including hiring, terminations, and
promotions.
Drives Team Member retention by demonstrating and implementing Company values and policies,
including monitoring and tracking all new hires’ performance and development during their initial 60
days of employment.
Supports new Team Members by maintaining a presence on the production floor, serving as primary
point of contact for them for direction and assignments, and meeting all new Team Members on a
daily basis to assess their skills development.
Attends regular management and human resources meetings.
Creates, maintains, and verifies evaluation criteria for new hires. Regularly evaluate Team Members
based on that criteria for initial SOP certification or SOP re-certification
Record, document, maintain and analyze training progression files to compile reports for management
teams.
May assume other duties as assigned.