Community Health Officer
Title: Community Health Officer
Reports To: Community Health Program Specialist
Location: Maryland, Liberia
Deadline: August 20, 2018
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.
The Community Health Officer is a member of Partners in Health Community Health Team and under the supervision of Community Health Program Specialist will work directly with the Partners In Health community health and clinical teams as well as the County Health Team, for Maryland County, to facilitate the design, implementation, and monitoring of the Community Health Volunteers (CHV)/Accompanier program, and ensure its smooth operations. This person will liaise frequently with multiple stakeholders, including the CHV/accompanier Supervisors and CHVs/accompaniers themselves, to ensure high program performance, identify barriers to success, and champion high-performing team members. The CH Officer will keep abreast of the program’s day-to-day functioning and will actively identify and share important findings with his/her team. In close collaboration with the PIH M&E Team, the CH Officer will support the collating and reporting on clinical and social program data (collected from the CHV/accompanier Supervisors on a bi-weekly basis) as well as pinpointing gaps in data and CHV/accompanier and CHW/accompanier Supervisor performance. He/she will support the Social Protection Officer and Assistant to oversee operations of the Food Support, Transportation Assistance, and Patient Social Assistance Programs in collaboration with other departments. The Community Health Officer will support the Community Health Program Specialist and others in transitioning the current Community Health Patient Center Approach to Household Model with strong clinical and community health knowledge in developing curriculum and facilitating training.
Roles and Responsibilities:
- Collaborate with the PIH Community Health Team and the County Health Team (CHT) on all aspects of the CHV program: long-term programmatic planning, CHV/accompanier training, project implementation, and regular reporting. Provide consistent feedback to PIH team in all above areas to facilitate strong and reliable program performance;
- Facilitate strong lines of communication between different stakeholders: the communities, the CHVs/accompaniers, the CHV/accompanier Supervisors, the OICs, PIH, and the CHT, ensuring strong relationships with partners on all levels;
- Support the Peer CHV Supervisors in completing their Monthly Supportive Field Supervision visits to all CHVs. Coach supervisors on providing constructive feedback and support Peer Supervisors to troubleshoot any problems related to Monthly Supportive Field Supervision visits
- Ensure all CHVs, Clinicians and Peer CHV Supervisors are submitting timely and accurate reports;
- Monitor the careful provision of CHV/accompanier Supervisor incentives on a monthly basis;
- Conduct monthly district-level meetings with Peer Supervisors and clinicians to review and address challenges and track achievements;
- Together with Peer Supervisors, Clinicians, Community Health Services Supervisors and Community Health Assistants, plan and coordinate a schedule of regular health education activities in communities and schools;
- Support strengthening of bi-directional referral procedures that including coaching to CHVs on referrals and supportive care for chronically ill patients and strengthening of linkages to care and clinical systems for facility-based intake and follow-up of patients referred by CHV
- Support the development of training curriculum and preparation of all core and refresher trainings with other departments.
- Collaborate with the County and District Health Team to coordinate all aspects of surveillance system: long-term programmatic planning to prevent, detect, report, and respond to disease outbreaks in alignment with the IDSR and EPR guidelines.
In collaboration with CHV Peer Supervisors and clinicians, ensure facility/community integration of the CHV program in Youth Friendly Services sites with PIH ASRH officer mentorship and provide constructive feedback to CH Specialist and CH Program Director to improve linkages; The following are criteria for this position:
The key competencies required for the position of Community Health Officer:
Holds a diploma/bachelor’s degree in Nursing, Public Health, Physician Assistant, Environmental Health or related field experience and expertise.
- Have a solid professional experience of at least 3 years in primary health care service delivery and knowledgeable to the priorities of EPHS including communicable and non-communicable diseases.
- Proven ability to build technical capacity within a team.
- Experience working with CHT Community Health Department.
- Have the capacity for sound communication and community entry/engagement skills.
- Basic computer literacy skills: must demonstrate competence in the use of MS Office Programs, in particular MS Word, Excel and Power point
- Have clinical knowledge on TB, HIV, Leprosy, maternal and Child health and Integrated Disease Surveillance including Community Event Based Surveillance (CEBS).
- Experience in management and supervision of community-based field teams conducting field trips on health promotion outreaches and accompaniment of CHVs Supervisors.
- Knowledgeable of the Liberia national community health policy and strategy plans with confidence working in a community setting with a variety of people and stakeholders including the Community Health Volunteers, Community Health Assistants and Community Health Services Supervisors.
- Experience managing health projects-especially projects where risk of stigma and transmission are high.
- Experience collecting and assembling data.
- Liberian National strongly preferred
- Demonstrated passion for strengthening the health system in Liberia
- Leadership qualities – strategic visionary, able to work with staff of diverse backgrounds and skill levels
- Ability to maintain confidential information in a professional manner, highly developed analytical skills
- Interpersonal Skill - Strong people and communication skills, open, accommodative and pleasant personality
- Team Management- Team player, ability to groom and manage a dynamic team and support others in team building initiatives
- Ability to take initiative to identify tasks that would benefit the team or the program.
Partners In Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.