COPE Controller

Navajo Nation Gallup, New Mexico



Organization Description:

Community Outreach and Patient Empowerment (COPE) is a Native-controlled, non-profit entity 501©3 based in Gallup, NM. COPE works closely with several Boston-based partner organizations, a global non-profit organization called Partners In Health (PIH) and academic teaching hospital Brigham and Women’s Hospital (BWH). COPE has an annual budget of approximately $4.0M and a New Mexico-based staff of approximately 40 individuals.


Position Title: Controller 

Reports to: Administrative Director

Location: Gallup, New Mexico (based at COPE office)

Position Type: Full-time (may include evenings and weekends)


Position Overview:  


The Controller will assume oversight of financial aspects related to all of COPE’s ongoing and emerging activities. The COPE staff currently includes a combination of employees on-site in the COPE office and offsite given the COVID support for Contact Tracing. This position is full-time (40 hours a week) and includes supervision of up to 4 staff, based in the Gallup, NM office, including the Senior Staff Accountant and Grant and Compliance Associate.


The Controller will provide general financial support to the organization, including financial accounting, grant compliance and office operations. This individual will work closely with COPE’s sister organizations Partners in Health (PIH)/Brigham & Women’s Health (BWH) teams related to finance, grants compliance, and development as needed.


The principal responsibilities of the position will include:


Financial oversight (80%):

  • Develop, implement, monitor and enforce standardized, integrated financial management systems, organization-wide policies and procedures, and internal controls for COPE operations, including financial management of grant sub-contractors and legal compliance.
  • Strengthen COPE’s global finance and budget reporting systems to ensure transparency and meticulous fiscal oversight, including budget management, financial analysis, timely and automated financial reports.
  • Recruit, hire and manage finance staff including determining priorities, assigning work tasks, coordinating processes, providing direction and coaching, ensuring quality of deliverables, and managing performance.
  • Manage all financial aspects of the COPE Program including:
    • Prepare and analyze budgets, cash flow projections and monthly, quarterly & annual financial reports;
    • Approve and monitor all expenditures, payroll, and contracts according to the approved budget;
    • Oversee annual fiscal reporting, including external and internal audits, managing all internal process requirements, serving as the primary finance liaison to the auditor(s), reviewing all preliminary audit reports and recommendations and preparing preliminary responses.
    • Review and/or prepare financial portions of grant proposals and interim financial reports;
    • Oversee grants compliance including oversight of spending and reporting for specific funds, sub-contracts.
    • Oversee subcontracts, including agreement execution, invoicing, and cash transfers.
    • Execute purchase orders, contracts with external consultants and/or sub-recipients.
    • Prepare financial reports and analyses for the Executive Director, Board of Directors, grants/funders, annual report, as well as Partners In Health executive leadership team to ensure close monitoring of budget to actual performance.
    • Update budget, as needed, based on new sources of revenue and/or spending adjustments.
    • Lead annual budget process, including the rollout of any budget planning tools and targets.


Strategic Planning (15%):

  • Assist Executive Director and Administrative Director to develop strategic plans for operational activity.
  • Provide input on operational strategy to ensure financially responsible and impactful organizational growth, including participation in monthly director meetings, Advisory Council meetings, BOD discussions, and quarterly work plan / budget reviews.
  • Provide financial input to forecast development needs, including strategies to maximize return and limit risk.
  • Advise on funding and development strategies to ensure fiscal responsibility and alignment with organizational strategy.
  • Ensure that organizational strategy is aligned with communications and development plan, communicate strategic plan to Program Managers and stakeholders.


Other duties assigned by Executive Director and/or the Administrative Director (5%)




  • Bachelor’s degree and 7+ years of progressive accounting and finance experience
  • Knowledge of accounting software programs and systems.
  • Knowledge of nonprofit accounting, including fund and grant accounting, compliance, and reporting;
  • High tolerance for ambiguity and ability to juggle competing demands in a fast-paced and challenging work environment;
  • Experience managing other accountants;
  • Excellent interpersonal and communication skills; demonstrated ability to interact professionally and with sensitivity with culturally diverse staff and other stakeholders
  • Strong operational and business analytics thinking;
  • Proficient in Microsoft Suite, Microsoft Dynamics, and other database systems;
  • Proven ability to exercise good judgment, demonstrate political astuteness, and tact;
  • Strong organizational & writing skills;
  • Interest in social justice and health care issues.
  • Leadership skills, reflected in the ability to listen to diverse perspectives, make sound judgement based on organizational priorities, and provide effective and transparent communication regarding the process and outcomes of organizational decision making.
  • Professionalism, as demonstrated by impeccable confidentiality and diplomacy, ability to lean into challenging situations with equanimity, humility, and respect
  • Honesty, accountability and transparency.
  • Excellent analytical, organizational, and problem-solving abilities.
  • Detail orientated with the ability to quickly master subject matter and see it in the context of a broader operational framework.
  • Excellent interpersonal and communications skills and demonstrated ability to work across a range of cultures, personalities, and competencies.
  • Commitment to health and social justice.
  • Willing to reside near or in Gallup, NM (location of COPE office). 
  • Must have own reliable transportation and be willing to use it for work travel, including making long work drives when needed.


  • CPA strongly preferred
  • Master’s degree
  • Local knowledge of Navajo culture and health system preferred.
  • Fluency in the Navajo language a strong asset.
  • Experience in early phase of non-profit organizations preferred.


COPE is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Please send an email to [email protected] or call (505) 722-2185 should you have any questions. Thank you.