Human Resources Manager, U.S. Public Health Accompaniment Unit

United States Boston, Massachusetts New York, United States Washington, D.C. Chicago, Illinois Newark, New Jersey


Position Title: Human Resources Manager, U.S. Public Health Accompaniment Unit
Reports to: Director, U.S. Public Health Accompaniment Unit & Chief Human Resources Officer
Location: United States (Remote)
Position Type: Full-time through December 2021 (may include evenings and weekends)

Project Overview
Leveraging PIH’s experience and lessons learned from our COVID contact tracing collaboration with the state of Massachusetts and our 30 years of global work in emergency epidemic response and health systems strengthening, PIH has launched a new team to accompany U.S. states, cities and community partners in rapidly scaling up contact tracing and building more equitable and effective public health responses to COVID-19 in the US. 

The U.S. Public Health Accompaniment Unit team works to accompany public sector and community partners on the front-lines of the public health response to COVID-19, to address this acute-on-chronic public health crisis, by providing technical assistance and knowledge sharing platforms to accelerate implementation of effective, equitable COVID-19 responses. Our approach to providing technical assistance to different public sector and community partners in the United States includes providing expertise and advice on design and implementation, incorporating an equity lens into execution, and creating a community of partners across the US to share best practices and challenges in order to fortify efforts amidst the national response to COVID-19.

Position Overview
The Human Resources Manager will join a fast paced and dynamic team navigating the multitude of work-streams that the U.S. Public Health Accompaniment Unit takes on. The Human Resources Manager will be responsible for strategizing and managing a pipeline of temporary staff from recruitment through onboarding to support this emerging work in a virtual environment. In addition to overseeing staffing needs, the Human Resources Manager will develop policies, programs and resources that support the needs and development of USPHAU team members.


  • Provide strategic guidance on creating a staffing structure that effectively supports both short- and long-term project needs that are constantly evolving
  • Develop job descriptions, consult with hiring managers and oversee recruiting cycle for all new USPHAU staff
  • Anticipate needs and proactively ensure programs are planned and delivered with sufficient attention to change management, including buy-in from key stakeholders and other elements essential to program success
  • Coach managers and leaders in supporting their direct reports throughout the employee life-cycle including onboarding, performance feedback and goal setting
  • Develop policies and procedures that meet financial, cultural, staffing and operational needs of U.S. Public Health Accompaniment Unit
  • Manage HR Coordinator to support with administration and execution of HR processes, including promotions, compensation changes, and timely communication and implementation of offer letters, benefits and services
  • Monitor and evaluate equity based on organizational values, legal requirements and an ongoing understanding of industry best practices
  • Evaluate and continuously adjust an onboarding plan that effectively orients new staff to our local and global work through strictly virtual platforms
  • Design and implement professional development projects to advance the skill sets and engagement of USPHAU members while cultivating a rewarding workplace experience
  • Provide strategic input and ensure that appropriate leadership and tools are deployed to optimize a safe, supportive and nimble culture that cultivates personal growth and collective innovation
  • Develop and manage relationships with appropriate partner organizations to ensure that our recruitment pipeline is reflective of our organizational values and the communities we serve
  • Build deep and trusting relationships with clients, peers, and colleagues


  • At least four years of experience in HR supporting a diverse employee population
  • Strategic operational orientation and acumen, and the ability to define and prioritize efforts based on organizational direction and needs
  • Experience managing employee relations investigations and concerns
  • Experience coaching managers through performance management processes
  • Ability to thrive in ambiguous, fast-paced or start-up-like environments
  • Ability to manage multiple projects and meet deadlines
  • Experience working for an organization characterized by high service levels, employee engagement, and a culture of purpose, vision, and core values
  • Forward-thinking, creative, business focused, and a passion for people issues
  • Strategic orientation and the ability to define and prioritize a team’s efforts based on the direction and needs of the organization and initiative
  • Verbal and written fluency in English
  • Ability to handle confidential information with discretion and professionalism
  • Commitment to social justice

Organizational Profile
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.    

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Kazakhstan, Malawi, Peru, Mexico, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.  

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.  PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.