Training & Outreach Coordinator
This is a position that is employed through COPE directly.
Position Title: Training and Outreach Coordinator
Manager: Training and Outreach Manager
Location: Gallup, NM
Partners in Health (PIH) is a non-profit organization based in Boston, Massachusetts, USA, whose mission is to provide a preferential option for the poor in health care. Through service delivery, training, advocacy and research, PIH works globally to bring the benefits of modern science to those most in need and to serve as an antidote to despair. PIH has programs in Haiti, Peru, Guatemala, Mexico, Russia, Rwanda, Lesotho, Malawi, Burundi, the Dominican Republic, and Navajo Nation.
Community Outreach & Patient Empowerment (COPE) is a PIH Sister Organization located in Gallup NM. COPE seeks to address chronic disease health disparities in Navajo Nation and has worked closely with Navajo Nation tribal programs and Navajo Area Indian Health Services to integrate community health workers into health care delivery services and expand access to chronic disease outreach. An important component of COPE’s work is the Training and Outreach Program, which focuses on adapting and/or developing locally-informed training and patient outreach materials, training of community health workers, and systems strengthening to build clinic-community linkages and effective inter-professional teams. Training and Outreach activities span a broad range of activities and areas of focus, including the prevention and management of chronic diseases such as diabetes, hypertension, heart disease, childhood obesity, HIV, hepatitis C, and behavioral health as well as outreach for vulnerable populations such as LGBTQ and individuals with prior incarceration.
Primary responsibilities will be to organize and carry out COPE’s Training and Outreach activities in a timely, efficient and collaborative manner. This includes communicating COPE activities to various stakeholders through face-to-face meetings, emails, written reports, presentations, and other methods of communication; getting input from stakeholders and incorporating these changes into program activities; and facilitating and coordinating field-based activities including training events, stakeholder meetings, et al. The Coordinator will be responsible for providing reports, coordinating program evaluation activities (surveys, etc.), and coordinating with external collaborators such as students, residents, interns, external advisors, trainers, etc. This position reports to the Training and Outreach Manager and will be a COPE Employee.
The Training & Outreach budget is approximately $1.5M annually. The Coordinator will not be responsible for any direct reports. Although COPE does not provide direct services to patients, COPE works directly with all Service Units of Navajo Nation, including more than 80 community health workers, 12 health facilities, hundreds of health providers, and other community organizations. Primary responsibilities include:
- Collaborate with partner institutions (e.g. IHS facilities, Navajo Nation) to carry out COPE activities in a timely and cooperative manner, including execution of formal agreements, clarifying respective roles and responsibilities, obtaining buy-in from leadership, projecting and adhering to an implementation timeline, soliciting and responding to feedback by participants (25%)
- Serve as a liaison for a regional location (20%). This involves developing relationships with partners, communicating and troubleshoot strategies to build clinic-community linkages, coordinating training and planning meeting events, and incorporating continual feedback among stakeholders to build a tailored approach to COPE implementation at those sites.
- Coordinate meetings, trainings and other events for Training and Outreach activities; as needed coordinating with Food Access Program activities, to streamline stakeholder engagement (25%). This will include:
- Event planning (e.g. training and stakeholder meetings), including establishing and confirming mutually-convenient timing and locale; circulating relevant training materials and objectives to trainers and participants with sufficient time in advance for preparation and feedback; preparing for meetings with required materials, print-outs, and food/refreshment for events; attending meetings as needed for documentation and active participation; and any follow-up communications;
- Coordination with staff and stakeholders, including planning and communicating with other COPE staff and carrying out tasks as delegated; communicating via email, phone, and in-person with outside partners such as IHS educators, Program Directors and others;
- Logistical support such as assistance with procurement (e.g. office supplies, educational materials, equipment, food and refreshments, etc.), scheduling of staff and visitor home visits with CHRs, organization of site visits by COPE interns, volunteers, physicians and partner organizations (e.g. travel, reimbursement, lodging), and other monthly COPE activities, retreats, off-site trainings, conference attendance, etc.
- Assist with activities related to program evaluation (10%). This includes review of competency assessments data entry, data analysis, and preparation of reports. Distribution of reports and obtaining feedback from stakeholders. Assisting with program evaluation, including entry of competency assessments and survey data, summarizing findings, and providing reports and feedback to COPE staff and other participants;
- Assist in the coordination of selection and on-boarding of short-term COPE staff, e.g. doctors, medical students, summer interns and other volunteers involved with the COPE Project (5%).
- Draft monthly progress reports for COPE Project stakeholders, abstracts for articles, conference presentations, informational pamphlets, etc. (5%)
- Assist with finances including invoicing and monitoring of monthly expense reports (5%).
- Perform other duties as required (5%).
- Associate’s or Bachelor’s degree or 5+ years of relevant professional work in health education and lead trainer experience.
- Background in public health or project coordination/management.
- Excellent interpersonal and written communication skills.
- Demonstrated competence in efficient organization, management of multiple responsibilities in a time-sensitive environment, and close attention to detail.
- Interest in and commitment to American Indian/Alaska Native health.
- Must have own reliable transportation and be willing to use it for work travel, including making long work drives.
- Computer skills in Microsoft Office.
- Understanding of local (Navajo) language and/or culture.
- Willing to live in or near Gallup, NM (location of COPE office).