Clinical Onboarding Specialist
Description
Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit and hire an Onboarding Specialist.
About Us
PRN brings together some of the most trusted PT brands across the West and Central U.S. Whether in the clinic or behind the scenes, we’re all about personalized care, smart clinical insight, and making every patient feel supported from start to finish.
About the Role
The Onboarding Specialist serves as the dedicated guide and advocate for all new clinical hires during their onboarding and transition-to-practice journey. The Onboarding Specialist liaises with Corporate departments, Operational Leaders, and the Transition to Practice Program to ensure that new clinicians are fully supported from time of hire, integrated, and equipped to thrive within the organization.
By proactively identifying barriers, problem-solving challenges, and serving as a liaison with key stakeholders across the organization, the Onboarding Specialist plays a pivotal role in optimizing the new hire experience and strengthening long-term clinician retention.
Duties & Responsibilities
Onboarding & Integration
• Serve as a resource and concierge for all new clinical hires at time of hire
• Guide new hires through organizational processes, resources, and support structures to ensure seamless integration.
• Monitor and track onboarding milestones, ensuring timely completion and addressing gaps or concerns.
Retention & Engagement
• Actively monitor new hire satisfaction and engagement levels, identifying potential barriers to success or retention.
• Partner with HR and Clinical Leadership to provide early intervention and solutions
• Facilitate connections between new hires
Collaboration & Communication
• Serve as a liaison between new clinicians and departments such as Operations, HR, Clinical Education, Data Integrity, and IT to resolve barriers.
• Communicate progress, insights, and emerging themes to the Director of Clinician Experience.
• Contribute to continuous improvement initiatives by gathering feedback and identifying opportunities to enhance the clinician experience.
Skills & Qualifications
Required
• Bachelor’s degree
• 1–2 years related experience
• Strong organizational and project management skills, with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, with proven ability to build trust and rapport.
• Demonstrated problem-solving skills and the ability to work collaboratively across departments.
• Working knowledge of computer systems including Outlook, Microsoft Word, and Excel.
Preferred
• Experience working in a healthcare or clinical education environment.
• Background in clinician onboarding, engagement, or retention initiatives.
• Familiarity with onboarding programs, employee engagement, and development
Benefits & Perks
We offer a comprehensive and competitive compensation package designed to support both personal and professional well-being. Team members enjoy full-scale benefits—including robust Medical, Vision, and Dental plans—along with paid time off, clinical incentive opportunities, and student loan repayment options. We are committed to your continued growth and success, providing professional development resources and ongoing clinical education support.
This role offers the opportunity to directly influence the experience and success of our newest clinicians. By guiding them through critical early career stages, the Clinical Concierge helps shape a culture of excellence, belonging, and long-term professional growth within the organization.
At PRN, you’ll be part of a supportive, mission-driven environment dedicated to excellence in patient care and the success of every member of our team.