Pet Paradise Careers

Description

• Cultivate strong partnerships with regional and resort leadership to provide ongoing support, coaching, and guidance in aligning associates with HR policies, procedures, and best practices.
• Collaborate with regional and resort leadership to design and implement policies and programs that drive higher performance, foster employee engagement, and support organizational goals.
• Act as a consultant to regional and resort leadership with associate progressive discipline process/employee relations issues and provide support on corrective action to ensure proper procedures and documentation are followed.
• Support managers in determining appropriate disciplinary actions and resolving employee conflicts, ensuring that decisions are well-documented, consistent, and free from arbitrary or discriminatory practices.
• Manage employee investigations and partner with the HR Director/Legal to review and approve terminations, ensuring thorough risk assessment and compliance with company policy.
• Partner with leaders on talent reviews and succession planning. Identify readiness and assist in the implementation of development plans.
• Assist in the interactive process for ADA accommodations, including reviewing requests, and ensuring compliance with FMLA, PWFA, and ADA regulations.
• Provide guidance and support in the performance review process and other key people processes.
• Collaborate with the Training & Learning team to deliver engaging and effective training on HR policies, compliance, and leadership development, fostering continuous learning and skill-building across the organization.
• Assist in administering annual engagement surveys, and coach and partner with resort leadership to effectively execute action plans to increase employee engagement.
• Conduct exit and check-in interviews with resort leaders; share feedback and trends with regional leaders.
• Analyze location turnover and other key HR/business metrics as needed. Partner with regional and resort leadership on retention initiatives.  
• Maintain human resource information system records and compile reports from the database as needed.
• Analyze and interpret HR metrics and recommend solutions to improve workplace trends.
• Maintain compliance with federal, state, and local employment and benefits laws and regulations.
  
  

• Bachelor’s degree in human resources or related field, with 5+ years relevant experience as an HR Generalist or in a similar role; multi-state hospitality, Manufacturing, or retail industry preferred.
• Proven experience in a consultative HR role, providing guidance to internal or external clients and business units.
• PHR or SHRM CP certification preferred.
• Proficient with HR tools such as applicant tracking systems (ATS), onboarding, and learning management systems (LMS).
• Ability to travel as needed (approximately 20% of travel across resort locations).
• Initiative-taker who thrives in an extremely fast-paced, high-growth environment.
• Strong written and verbal communication skills that display professionalism and confidence.
• Experience delivering training and presentations (live and webinar formats) to diverse audiences.
• Strong interpersonal skills, with proven abilities in leadership, influence, and relationship-building across teams and functions. 
• Strong organizational skills, initiative, and attention to detail.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with HRIS systems and ability to compile reports.

• Complimentary Pet Day Camp – Bring your dog with you to work!
• 30 Days of Complimentary Pet Boarding (non-holidays)
• Discounted Veterinary Care and Grooming Services (per location)
• Dog/Cat Adoption Assistance
• Fitness Reimbursement
• Paid Time Off
• 401(k) with company match
• Health, Dental and Vision Insurance
  WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company policy, Federal and State laws forbid discrimination because of age, color, race, religion, sex, disability, sexual orientation or national origin.