Patient Experience Ambassador | PRN
Description
Who we are:
Peterson Health is an independent, not-for-profit rural community hospital located in Kerrville, TX- heart of the Texas Hill Country. Peterson was recently named one of the Top 20 rural and community hospitals in the country and the only one in Texas by the National Rural Health Association. Being named one of the Best Places to Work in Healthcare by Modern Healthcare for six consecutive years is a testament to Peterson's commitment to its team and to fulfilling its mission of providing exceptional, compassionate, patient-centered care.
Shift Information:
This position is PRN.
Must be available to work on a flexible schedule, including day, evening, or weekend shifts as needed.
What we offer:
Health Insurance
401(k)
Dental Insurance
Vision Insurance
Paid time off
Tuition Reimbursement | HPSA Designated
Employee Education Scholarships
Employee Referral Program
Merit Increases
Free access to a beautiful onsite fitness facility
What you will do:
The Information Desk Greeter serves as the first point of contact for patients, visitors, and guests entering the hospital’s main lobby. This role is essential in creating a welcoming and supportive environment by providing courteous, timely, and knowledgeable assistance. The Greeter plays a key role in shaping the initial impression of the hospital and contributes to a positive patient and visitor experience.
The Information Desk Greeter serves as the first point of contact for patients, visitors, and guests entering the hospital’s main lobby. This role is essential in creating a welcoming and supportive environment by providing courteous, timely, and knowledgeable assistance. The Greeter plays a key role in shaping the initial impression of the hospital and contributes to a positive patient and visitor experience.
Preferred Education:
High school graduate or equivalent
High school graduate or equivalent
Required Skills:
Excellent customer service and communication skills. Basic computer knowledge.
Excellent customer service and communication skills. Basic computer knowledge.
Preferred Skills:
Customer service experience
Customer service experience
Required Experience:
Customer services skills preferred
Customer services skills preferred
Preferred Experience:
Customer service experience
Customer service experience