Clarvida Careers

LOA/ADA Coordinator
Location: U.S.-based (Remote)
Employment Type: Full-time
Salary: $55,000–$65,000 depending on experience and location of residence; $71,000–$74,000 for California residents, depending on experience
Date Posted: 04-17-2026

About the Role
The LOA/ADA Coordinator is responsible for owning end-to-end administration of leave of absence (LOA), FMLA, state and local leave coordination, and ADA workplace accommodations across a multi-state workforce. This role serves as the central point of contact for employees and managers navigating time-sensitive, highly confidential matters, ensuring processes are consistent, compliant, well-documented, and supportive. The Coordinator partners closely with Total Rewards/Benefits, HR Operations/HRIS, Employee Relations, HR Business Partners, and Legal/Compliance to balance employee experience with operational continuity and risk mitigation.

Responsibilities
• Manage leave requests from initial notice through return-to-work, including continuous and intermittent leaves; track milestones, communications, and documentation timelines
• Coordinate with leave administration vendors/processes to support intake, eligibility review, claim status updates, and return-to-work reporting
• Partner with Benefits and Payroll/HRIS stakeholders to ensure accurate HRIS actions and employee guidance, including status changes, leave codes, and related workflow steps
• Maintain proactive follow-up on overdue items such as missing certifications, pending return-to-work documentation, and extension requests; ensure consistent escalation when employees or managers are non-responsive
• Administer FMLA in alignment with federal timelines and documentation requirements; ensure required notices and letters are issued and tracked
• Apply and coordinate state-specific leave requirements based on the employee’s work location
• Maintain auditable records of leave dates, hours, notices, certifications, and disputes consistent with recordkeeping requirements
• Serve as process owner for workplace accommodation intake, interactive dialogue coordination, and documentation to ensure decisions are consistent, timely, and defensible
• Coordinate with managers and HR partners to evaluate feasibility, explore alternatives, and document rationale, including undue hardship considerations where applicable
• Ensure appropriate HR and Legal consultation occurs before high-risk outcomes, including denial or separation/termination where ADA or leave may be implicated, with documented decision rights and escalation paths
• Provide clear guidance to employees regarding process expectations, required documentation, timelines, and return-to-work steps while maintaining confidentiality boundaries
• Partner with Operations leaders to plan for staffing impacts and implement approved accommodations or return-to-work restrictions appropriately
• Collaborate with People Partners and HRBPs to ensure specialty casework remains centralized and consistent, with HRBPs coordinating business impact and Leave & Accommodations owning compliance workflows
• Maintain complete, accurate, and confidential case files for leave and accommodations; store medical certifications and related documents as confidential medical records separate from personnel files with access limited to need-to-know
• Communicate only the minimum necessary information to managers, such as restrictions, expected return dates, and approved accommodations, without disclosing medical diagnoses or details
• Standardize SOPs, templates, and decision trees for common leave and accommodation scenarios; reinforce escalation norms for complex cases
• Track and report operational metrics including case volumes, time-to-decision, overdue documentation, return-to-work outcomes, and SLA adherence to inform capacity planning and risk containment
• Coordinate with shared-services support where applicable to ensure administrative support remains rules-based under U.S. direction and decision points remain onshore

Required Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience
• 3+ years of experience in leave administration, accommodations, benefits or HR operations, employee relations support, or related HR casework, with multi-state exposure strongly preferred
• Working knowledge of FMLA and the ADA interactive process, with the ability to manage sensitive issues using discretion and sound judgment
• Strong case management and documentation discipline with excellent organization and follow-through in a deadline-driven environment
• Experience partnering with a third-party leave administrator and coordinating disability and leave intersections
• Experience in highly regulated, multi-site environments such as healthcare, behavioral health, human services, or similar industries
• Excellent written and verbal communication skills with the ability to explain complex processes clearly and compassionately

Compensation & Benefits

Full-time Employees:
• Paid vacation days (increase with tenure)
• Separate sick leave that rolls over annually
• Up to 10 paid holidays (varies by region)
• Medical, dental, and vision insurance options
• DailyPay – access your earnings without waiting for payday
• Training, development, and continuing education opportunities

All Employees:
• 401(k)
• Free licensure supervision
• Pet insurance
• Employee Assistance Program (EAP)
• Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
• Mileage reimbursement
• Cellphone stipend

(*Benefits may vary by state or county)

Work Location
Remote (U.S.-based). Occasional travel may be required based on business need.

Employment Type
Full-time

How to Apply
If you are detail-oriented, highly discreet, and experienced in leave and accommodations case management with a passion for building clear, compliant processes that support employees and leaders, click “Apply Now” to join Clarvida as a Leave & Accommodations Coordinator.

About Clarvida
Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.

Learn more: http://www.clarvida.com/mission-vision-and-values/
See other opportunities: https://www.clarvida.com/working-at-clarvida

Equal Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Fraud Alert
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, [email protected], or verified LinkedIn profiles associated with Clarvida email accounts.

Keywords
Leave & Accommodations Coordinator, Leave of Absence Coordinator, FMLA Coordinator, ADA Coordinator, Absence Management, HR Operations, Total Rewards, Benefits Administration, Employee Leave Specialist, Multi-state HR, Clarvida Careers