SCTT Program Lead

IDD Knoxville, Tennessee


Description

Position at Clarvida - Tennessee

Job Title:  SCTT Program Lead
Location: Tennessee
Employment Type: Full-time
Salary: $45,000 a year
Date Posted: 08/21/2026

About the Role
The Program Lead assists with the oversight and daily operations of assigned programs serving children, adolescents, and families. Under the direction of the Regional Program Director or Assistant Director, this role provides leadership, supervision, coaching, and support to Care Coordinators while ensuring high-quality, client-centered services. The Program Lead plays a critical role in maintaining program compliance, supporting treatment team collaboration, improving outcomes, and ensuring service excellence across the program.

Responsibilities
· Provide supervision, coaching, and support to assigned Care Coordinators and other team members
· Support intake assessments and coordinate client admissions as needed
· Ensure treatment teams collaborate effectively to provide quality care and coordinated services
· Monitor care plans, documentation, and service delivery to ensure compliance with organizational, licensing, contractual, and accreditation requirements
· Review clinical documentation and reports to ensure accuracy, completeness, and timely submission
· Monitor and support closure of care gaps and quality measures, including HEDIS-related activities
· Conduct weekly supervision meetings with Care Coordinators and support staff development
· Facilitate treatment team meetings and review client presentations as required
· Participate in leadership meetings and support communication between program leadership and staff
· Support performance improvement initiatives through data collection, audits, quality reviews, and corrective action planning
· Assist with client census management, productivity monitoring, and program performance tracking
· Participate in program development, networking, and collaboration efforts with internal and external stakeholders
· Foster a positive team environment focused on collaboration, accountability, and client outcomes
· Support community partnerships and resource development activities
· Assist with hiring, onboarding, training, and performance evaluation processes as assigned
· Perform additional duties as assigned

Required Qualifications
· Bachelor’s degree in Social Work, Psychology, Human Services, Behavioral Health, Counseling, or a related human services field
· Minimum of three years of experience in behavioral health, mental health, social services, child welfare, or a related field
· Experience supporting children, adolescents, and families in community-based or therapeutic environments
· Strong leadership, organizational, and problem-solving skills
· Effective written, verbal, and interpersonal communication skills
· Ability to interpret policies, procedures, and program requirements
· Proficiency with Microsoft Office applications including Word, Excel, and Outlook
· Valid driver’s license, reliable transportation, and active automobile insurance

Preferred Qualifications
· Master's degree in Social Work, Counseling, Psychology, Human Services, or related field
· Experience supervising, mentoring, or coaching staff
· Experience with care coordination, case management, or wraparound services
· Knowledge of child development, behavioral interventions, and family-centered practices
· Experience working with accreditation standards, quality improvement initiatives, and performance metrics
· Bilingual skills preferred but not required

Compensation & Benefits 

Full-time Employees:
· Paid vacation days that increase with tenure
· Separate sick leave that rolls over annually
· Up to 10 paid holidays
· Medical, dental, and vision benefit options
· DailyPay – access your earnings without waiting for payday
· Training, development, and continuing education opportunities

All Employees:
· 401(k)
· Free licensure supervision
· Employee Assistance Program (EAP)
· Pet insurance
· Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
· Mileage reimbursement
· Cellphone stipend

(Benefits may vary by state or county)

Work Location
Tennessee – Office, community, and field-based settings
Travel required approximately 25–50% of the time

Employment Type
Full-time

How to Apply
If you are passionate about leadership, care coordination, and helping children and families achieve positive outcomes, click “Apply Now” to join Clarvida as a Program Lead.

About Clarvida
Clarvida is a leader in behavioral health care, providing community-based mental health and human services. The organization is committed to delivering innovative care while fostering a supportive and growth-oriented environment for employees.

Learn more: http://www.clarvida.com/mission-vision-and-values/
See other opportunities: https://www.clarvida.com/working-at-clarvida

Equal Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Fraud Alert
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, [email protected], or verified LinkedIn profiles associated with Clarvida email accounts.

Keywords
Program Lead, Care Coordination, Behavioral Health, Child Welfare, Family Services, Care Management, Program Supervision, Community Services, Leadership, Human Services, Tennessee Careers, Clarvida Careers