Clarvida Careers

Description

Pathways Health and Community Support
Human Resources Training, Inc.
Job Description
Job Title: Family Connections Coordinator
Program(s): Parenting Skills Program
State: Tempe, Arizona
Population Served: Child Welfare
Reports To: Director of Parenting Skills Program
FLSA Status: Exempt
SUMMARY
The Family Connections Coordinator provides training and supervision to meet the requirements of the 
Family Connections Program (FC) and directly supports the Family Connections Supervisors. The Family 
Connections Coordinator assists Family Connections Supervisors in the shadowing and supervision of the 
Family Connections Consultants (FCC) in the Family Connections Program. The Family Connections 
Coordinator is part of the HRT Management Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Attends FC Supervisor Core Training and ensures Family Connections Consultants (FCC) deliver all 
elements of the Family Connections program, as described in the Arizona Department of Child Safety 
Family Connections Program Manual Version 1.0 including initial outreach and engagement, 
Comprehensive Family Assessment (CFA), service planning, change focused intervention, evaluation 
of change (EOC), and service closure.
• Provides coaching and skill development to FCCs during individual supervisory consultation, 
providing constructive feedback applied to real cases. This includes before initial outreach; after 
initial outreach and engagement; during Comprehensive Family Assessment (CFA); during service 
planning; during change-focused intervention; during the Evaluation of Change (EOC) before service 
closure; and whenever a parent/caregiver declines the FC program or misses appointments.
• Ensures that all services, procedures, and forms provided are culturally relevant, linguistically 
appropriate, and gender responsive (including Lesbian, Gay, Bisexual, Transgender, and Questioning 
(LGBTQ).
• Carries a decreased caseload based off of the needs of the program.
• Assists FC Supervisor on shadowing FCC on home visits a minimum of one time per quarter during 
the 1st year of employment and semi-annually thereafter. 
• Provides supervision coverage for Supervisors.
• Responsible for communicating with FC Supervisors and Program Director about staff concerns. 
• Oversees the security and maintenance of records, documents, and statistics related to the treatment 
goals and objectives for the clients. 
• Completes required reports and documentation in a timely manner as outlined in FC manual and 
provides management with required reports and advises of any problematic situations.
• Ensures supervised staff receive individual and group supervision monthly as outlined in the FC 
manual. 
• Attends 15 hours of job-related training per year.
FAMILY CONNECTIONS COORDINATOR 04/04/24
• Meets weekly with the PSP management team to discuss program fidelity, and attends HRT 
management meetings, DCS/State Program meetings. 
• Maintains contact and working relationships with referral sources, problem solving if needed.
• Ensures the safety, health and welfare of staff at all times.
• Models and ensures all program norms are upheld without compromise.
• Acts as a positive role model and mentor for staff and families.
• Treats others with respect, confronts negative behavior, and supports confrontation.
OTHER DUTIES
• Please note this job description is not designed to cover or contain a comprehensive listing of 
activities, duties, or responsibilities that are required of the employee for this job. Duties, 
responsibilities, and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the 
essential functions.
SUPERVISORY RESPONSIBILITIES
• Helps facilitate weekly group and individual supervision as needed.
• Overseeing and training Family Connection Consultants in accordance with the Family Connections 
Scope of Work and Program Manual. 
• Helps assist supervisors in required shadowing of staff and provide staff with feedback concerning 
their work.
PHYSICAL DEMANDS 
• The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use 
hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with 
hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 
up to 25 pounds. 
WORK ENVIRONMENT 
• The work environment characteristics described here are representative of those an employee 
encounters while performing the essential functions of this job. Reasonable accommodations may be 
made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.
• Potential exposure to contagious diseases due to frequent interaction with clientele.
TRAVEL
• 50%
REQUIRED EDUCATION AND/OR EXPERIENCE
• Masters’ Degree in Social Work or related master’s degree and one year of human services work related 
experience required. 
• Ability to obtain and maintain a valid unrestricted Level One Fingerprint Clearance Card.
• Minimum age requirement is 18 per contract. 
FAMILY CONNECTIONS COORDINATOR 04/04/24
• Must meet the requirements to be a safe transporter and driver. 
• Must possess a current Arizona State Driver’s License and have an acceptable driving record for the 
past three (3) years. 
• Must have personal vehicle liability insurance and vehicle registration as required.
• Must be able to pass a DCS Clearance with no substantiated reports.
• When required, the ability to pass a criminal background clearance check, drug screen, and if requested 
a physical exam.
• Must be able to work a flexible schedule.
• Must be able to maintain a high level of confidentiality.
• Must obtain and maintain CPR and First Aid certification.
• Strong knowledge of Arizona Family Connections process, practice, and components. 
• Skills, knowledge, and ability to instruct clients in the following topics: child development, home 
management, personal problem solving, accessing community services, and supports domestic violence 
issues, appropriate discipline and childcare techniques and age-appropriate parenting skills.
PREFERRED EDUCATION AND EXPERIENCE
• One year of supervisory or leadership experience within a human services program/agency preferred. 
CERTIFICATES, LICENSES, REGISTRATIONS
• None.
QUALIFICATIONS
• Language Skills
Ability to respond effectively displaying professionalism, sensitivity, and empathy to linguistic, 
cultural, social, economic, and individual differences and challenges. Ability to write and maintain 
accurate and timely documentation. Ability to present information 1:1 and to groups in an organized 
and concise manner.
• Ability to Multi-Task
Must be able to work independently as well as a member of a team. Must have excellent 
organizational and time management skills. Must remain flexible and able to handle multiple 
priorities with the ability to adjust to high pressure and rapidly changing business conditions. 
• Reasoning Ability
Ability to quickly assess unique situations and develop and apply strategies to effectively meet the 
needs of the child and family. Ability to interpret contracts and ensure compliance. Ability to provide 
exemplary service to employees and outside constituents.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Ability to travel and work at multiple locations.
• Ability to maintain ethical standards and professional boundaries.
• Adhere to HIPAA and confidentiality standards.
• Ability to work a flexible schedule.
• Strong knowledge of overall company operations and policies and procedures.
• Strong knowledge of Arizona foster care licensing rules and regulations.
• Strong knowledge of program development.
• Knowledge of licensure, accreditation, and foster care regulations.
• Knowledge of community resources and services.
• Ability to work independently.
• Ability to manage multiple people and projects.
FAMILY CONNECTIONS COORDINATOR 04/04/24
• Ability to deliver services in a culturally competent, gender responsive manner.
• Ability to use independent discretion and judgment when carrying out responsibilities.
• Ability to function independently and as a member of a team in a multi-task environment.
• Must have excellent oral and written communication skills.
• Must have excellent organization and time management skills. 
• Proficient in the use of computers and associated software.
• Ability to supervise others individually or in a team environment.
• Ability to collaborate internally and externally.
• Ability to identify needs and articulate and advocate on behalf of the child.
• Ability to identify indicators of physical, emotional, and sexual abuse.
• Ability to make frequent statewide travel to meet with staff, clients, and stakeholders, ensuring 
effective communication and collaboration across various regions.
• Ability to work flexible schedule, including evenings and weekends to meet the needs to the 
client/family.
• Ability to work with diverse population