Clarvida Careers

Description

Summary 
The Office Manager will be responsible for managing, leading and coordinating the office staff and administrative services at their site.
They will ensure that billing is completed and deadlines are met. This includes running reports, verifying eligibility for clients, and
preparing invoices for payment. The Office Manager will be required to drive operational goals and general office administration services 
This position is essential to delivering quality care and creating success in our centers and therefore an understanding of the program 
services is a must.
Essential Functions 
Office Manager I/II
 Practices Pathways core values through all interactions with clients, management, peers and direct reports to build a 
collaborative and inclusive environment driven around compassion and integrity. 
 Oversees and assists with County Billing Duties to include but not exclusively:
o Running reports and data entry
o Completing Eligibility checks with various payers
o Compiling and completing reconciliation and variance reports monthly
o Third-party Billing 
o Compile and complete final variance cost report annually
 Assists with new hire set-up and training for the office or program.
 Attends UR and county/state and other agency meetings as required.
 Participates in program staff and planning meetings as required and may take minutes for such meetings.
 Retrieves, organizes, and creates financial and tracking reports for items such as employee and program expenses, petty 
cash, and reconciling of invoices / client invoicing for guidance of management.
 Responsible for assignment of duties, approval of expenses and time cards, performance management and personnel 
actions, and serving as resource for clerical/administrative staff.
 Evaluates office production, revises procedures, or devises new forms to improve efficiency or work flow.
 Formulates and audits procedures for systematic retention, protection, retrieval, transfer and disposal of records.
 Maintains and protects confidentiality and security of all organizational and client information by following company 
policies and HIPAA regulations.
 Other duties as assigned or necessary to support the program and/or company.
Recovery Requirements 
 Provide the best customer care possible.
 Identify and build upon the strengths of clients, coworkers, and the communities we serve.
 Support clients’ steps towards Recovery and Wellness.
 Create an organizational culture that respects and celebrates the diversity of our clients.
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 Value learning as an ongoing process that enables us to better service our clients and establishes our leadership in the 
industry.
 Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes.
Level of Supervision 
Office Manager I/II
 Supervises the work of non-exempt staff for hiring, performance appraisals, professional development and training.
 Recommends personnel actions such as salary increases and promotions.
Education/Licensing Requirements 
Office Manager I/II 
 Associate’s or Bachelor’s degree preferred. Extensive office management experience may be considered equivalent to 
education.
 Proof of valid California driver’s license, auto insurance, and education are required. 
 Prior behavioral health experience preferred.
 
Knowledge, Skills and Experience 
Office Manager I
 Minimum of two year’s office management experience in a behavioral health office setting or related field with the 
following skills:
o Management of staff to ensure timelines are met in regards to county billing. 
o Excellent computer knowledge, data entry skills and strong organizational skills. 
o Demonstrated ability to communicate effectively with peers, direct reports and clients. 
o Excellent computer knowledge, data entry skills and strong organizational skills.
o Excellent leadership, interpersonal and customer service skills required.
o Intermediate/Advanced PC skills required 
o Ability to effectively prioritize and manage time while also ensuring the success of direct reports.
o Accounting experience with the ability to reconcile reporting and report on county billing.