Student Support Specialist

COU - Counseling & Therapy Wilmington, Delaware


Description

Position at Clarvida - Delaware

 

Clarvida

Job Description

 

Job Title: Student Support Specialist

State: Delaware

Reports To: Principal, Assistant Principal or Program Director

FLSA Status: Non-Exempt

 

 

SUMMARY

The Student Support Specialist serves a diverse body of students by promoting their academic, career, personal, and social development towards transition.  This position entails coordinating the transition process into and out of the alternative program as well as working closely with staff members to provide wrap-around services for students.  The Student Support Specialist represents POD externally in meetings with school districts, external stakeholders, and parents/families.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Works with students individually and in group sessions to assist in overcoming dependencies, adjusting to life, and preparing for transition.
  • Manages transcripts, Edgenuity enrollment and student email accounts.
  • Facilitates intake meetings and provides academic advisement.
  • Guide students in the development of skills and strategies for dealing with their problems.
  • Prepare and maintain all required records and reports accurately and on time.
  • Collaborate with all staff to develop Individualized Service Plans.
  • Provides guidance in the area of College and Career readiness.
  • Meet with families, probation officers, police, and other interested parties in order to exchange necessary information.
  • Serve as a personal mentor for students, setting positive example worthy of emulation by both students and colleagues
  • Uses discretion and tact when working with confidential information and exercises good judgment in handling emergency situations
  • Maintains a clean, safe, and nurturing environment conducive to learning for students
  • Participates in all required meetings
  • Assumes responsibilities assigned by Administration in order to facilitate a safe, orderly, positive learning environment

 

OTHER DUTIES

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

PHYSICAL DEMANDS 

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear.  The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds. 

 

WORK ENVIRONMENT 

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate.

 

REQUIRED EDUCATION AND/OR EXPERIENCE

  • Associate’s degree
  • Two years of experience working with At-Risk Youth

 

PREFERRED EDUCATION AND EXPERIENCE

  • Bachelor’s degree

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • N/A

 

QUALIFICATIONS

  • Language Skills

Demonstrates strong grammar and usage skills. Effectively and efficiently handles correspondence.  Demonstrate a highly competency for proofreading with consistency and accuracy.

  • Reasoning Ability

Ability to define problems, collect data, establish facts and draw valid conclusions. The ability to deal with a variety of abstract and concrete variables based on theory and the ability to plan and act on interventions. Ability to problem solve.

 

ADDITIONAL ELIGIBILITY QUALIFICATIONS

  • Mentoring skills
  • Organizational skills
  • Communication skills
  • Leadership Skills

 

 

 

MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AND AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS OF THE POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S):

 

 

__________________________________________________          _____/_____/______

EMPLOYEE SIGNATURE              DATE

 

 

__________________________________________________          _____/_____/______

SUPERVISOR SIGNATURE                                                                                   DATE

1

STUDENT SUPPORT SPECIALIST               Revised 08/1/2024

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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