Director of Behavior Support
Description
Job Description
Behavior Support Services Director
Job Title:
Program(s):
State:
All
Pennsylvania
Population Served:
Reports To:
FLSA Status:
Intellectually Disabled Adults
Chief Operating Officer
Exempt
SUMMARY
A person in this position functions in a high-level managerial capacity and is responsible for the regional
Behavioral Support Service Program which operates in a multi-county area. Work is performed with a
high degree of independence in line with corporate policies and procedures and program regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•
Develops and maintains a Behavioral Support Service Program in a multi-county area to support adult
consumers experiencing behavioral difficulties.
•
Oversees the functional assessment and development of strategies to support consumers experiencing
behavioral difficulties; develops and provides ongoing review of Behavior Support Plans and
Restrictive Procedures Plan; design plans which present positive practices as support strategies in
collaboration with the consumer, family, and team members.
•
•
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Supervises a staff of BSS workers and ensures that Behavior Support Plans are followed and that staff
understand their commitment and compliance to achieving goals set forth based on individual
consumer assessments.
Ensures that training is provided to the staff, family members, and consumers so that the
implementation and all aspects of the Behavior Support Plans are understood and adhered to;
monitors the progress of the behavior support plans and makes revisions as needed.
Monitors the expenses and income for all programs in the multi-county area; reviews the monthly
operating statements to ensure that the expenses and revenues are in line with budgetary expectations;
discusses with Vice President all line items which are not in compliance with expectations and makes
recommendations to correct problem areas.
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Ensures that all documentation and record keeping is accurate, up to date, and maintained in
compliance with regulations which govern the program, county, state and federal reporting, and
corporate policies and procedures.
Reviews program schedules to ensure that actual hours worked are in accordance with planned hours
for each program; closely monitors the utilization of staff to maximize the use of human resources
within budgetary confines without the use of overtime hours; takes corrective action steps, when
necessary, via schedule adjustments which are in line with corporate policy and procedures in
utilization of staff.
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Acts as liaison with administrative entities and maintains positive relationship with administrative
officials, families, and the community.
Collaborates with Non-Violent Crisis Intervention (NCI) trainer to review and develop training
strategies in line with functional behavior analysis principles and practices; develops training
vignettes to be utilized during NCI training.
1
Behavior Support Services Director
Revised 6/2024
OTHER DUTIES
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Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
•
SUPERVISORY RESPONSIBILITIES
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This position provides administrative and clinical oversight to a staff of masters and bachelor’s level
Behavior Support Specialists.
PHYSICAL DEMANDS
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The duties of this job require fine motor skills to write neat, legible notes, read and understand
program documentation, and completing keyboarding entry.
•
The duties of this job involve physical movements such as lifting, stooping, bending, squatting,
pushing, pulling, and reaching: The physical demands described herein are representative of those
that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
•
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use
hands to fingers, handle, or feel; and talk or hear. The employee is occasionally required to reach
with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or
move up to 25 pounds.
WORK ENVIRONMENT
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The work environment varies and is largely community based and can vary from office settings to
facility-based settings and at time residential homes. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
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The noise level in the work environment is usually moderate.
TRAVEL
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This position requires an extensive amount of travel throughout northeast and central Pennsylvania.
REQUIRED EDUCATION AND/OR EXPERIENCE
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A Master’s Degree in Human Services or closely related field with at least four years of progressively
responsible experience in a supervisory/managerial capacity.
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Must have a valid Pennsylvania Driver’s license with good driving record.
• Computer skills (MS Office Suite software use, ability to learn Pennsylvania programmatic
portals – HCSIS, PROMISe, etc…), ability to navigate and teach others in the usage of the
Avatar Electronic Health Record system
PREFERRED EDUCATION AND EXPERIENCE
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Master’s degree in psychology, social work, or education
Board Certified Behavior Analyst (BCBA)
CERTIFICATES, LICENSES, REGISTRATIONS
Pennsylvania Licensed Behavior Specialist (LBS)
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Behavior Support Services Director
Revised 6/2024
QUALIFICATIONS
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Language Skills
Ability to read, analyze, and interpret complex documents and instructions. Ability to respond
effectively to sensitive inquiries or complaints. Ability to clearly explain instructions in both written
and oral media.
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Mathematical Skills
Basic mathematic ability includes addition, subtraction, multiplication, and division. Use of MS
Excel to aid in mathematical work.
Reasoning Ability
Ability to read instructional bulletins and/or participate in training sessions then translate information
provided into day-to-day work duties.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
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Ability to develop and maintain a positive and understanding attitude toward the co-workers and
individuals in services.
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Ability to make sound judgments regarding the health and welfare of the consumers.
Ability to respond to high emotional intensity or emergency situations appropriately.
Ability to work as a member of a team cooperatively and ethically ensures that the workplace is a
safe, positive, and clean environment.
• Organization and attention to detail
• Clear written and verbal communication skills
• Ability to exercise independent judgment in establishing priorities
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Independence on projects, ability to complete/follow up tasks without direct supervision.
MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION
AND AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS
OF THE POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S). I REALIZE THE
POSITION RESPONSIBILITIES ARE FLUID AND CAN BE EXPANDED OR CHANGED TO MEET THE
NEEDS OF THE EMPLOYER WITHIN THE ENVIRONMENT IN WHICH THE BUSINESS FUNCTIONS:
__________________________________________________
EMPLOYEE PRINTED NAME
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DATE
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EMPLOYEE SIGNATURE
_____/_____/______
DATE
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SUPERVISOR SIGNATURE
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DATE
3
Behavior Support Services Director
Revised 6/2024