Office Manager
Description
Clarvida
Job Description
Job Title:
Program(s):
State:
Population Served:
Reports To:
FLSA Status:
Office Manager
All
Tennessee
All
Administrative Specialist or Designee
Non-Exempt
SUMMARY
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The Office Manager is responsible for the office overall, to ensure that the office is running in an
efficient and professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Ability to carry out administrative duties such as answering phone calls and distributing
messages, filing and closing client charts, billing foster parent payments and payroll completed
monthly, entering and updating info in database and auditing other offices
Proficient with personnel check-list, responsibilities and systems including Career Plug, assisting
new hires, personnel action requests, assist with benefits, FMLA process, and background
checks.
Skillful with office procedures and expectations including greeting visitors, monthly safety check
list and fire drills, ordering and organizing office supplies, arranging meetings, including meals,
space, and clean up, building setups and maintenance, petty cash, and equipment upkeep and IT
issues.
OTHER DUTIES
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Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties, or responsibilities that are required of the employee for this job. Duties,
responsibilities, and activities, may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
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SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
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PHYSICAL DEMANDS
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The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
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While performing the duties of this job, the employee is regularly required to stand; walk; sit;
use hands and fingers to handle, or feel; and talk or hear. The employee is occasionally required
to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must
occasionally lift and/or moveup to 25 pounds.
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Office Manager
Revised 06/28/2024
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The employee will be required to perform CPR.
WORK ENVIRONMENT
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The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
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This position requires travel of approximately 25% of the time.
Attend 2-3 retreats a year.
Attend meetings in Nashville as needed.
REQUIRED EDUCATION AND/OR EXPERIENCE
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High school diploma or general education degree (GED).
Minimum of two (2) years previous administrative or secretarial experience.
CERTIFICATES, LICENSES, REGISTRATIONS
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CPR
Valid Driver’s License
Valid Vehicle Registration
Valid Vehicle Insurance
QUALIFICATIONS
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Language Skills
Ability to read, analyze, and interpret the most complex documents. Ability to respond
effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles
using original or innovative techniques or style. Ability to make effective and persuasive
speeches and presentations on controversial or complex topics to top management, public
groups, and/or boards of directors
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Mathematical Skills
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic
equations, and permutations. Ability to apply mathematical operations to such tasks as
frequency distribution, determination of test reliability and validity, analysis of variance,
correlation techniques, sampling theory, and factor analysis.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in mathematical or diagram form and
deal with several abstract and concrete variables.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
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Proficiency in Microsoft Office suite (Excel, Word, Outlook)
Skills necessary to learn Clarvida electronic systems
Ability to work flexible hours consistent with program needs
Exemplary organizational, communication, mentoring, and teaming skills
Sensitive to other cultures and socioeconomic levels
Has consistently embodied the Clarvida values of Inclusion, Integrity, Commitment,
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Office Manager
Revised 06/28/2024
Compassion, Accountable, Person Driven, and Collaborative
Customer Service skills
Interpersonal Skills
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Critical Thinking skills
MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AND
AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS OF THE
POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S):
__________________________________________________
EMPLOYEE SIGNATURE
_____/_____/______
DATE
__________________________________________________
SUPERVISOR SIGNATURE
_____/_____/______
DATE
3
Office Manager
Revised 06/28/2024