Veterinary Referral Coordinator
Description
St. Francis Veterinary Specialists is seeking an experienced and enthusiastic Veterinary Referral Coordinator to join our team.
Job Summary:
The individual selected for this position must also act as a liaison for our medical team at each point of contact. We are looking for a talented, energetic, personable individual with strong communication and interpersonal skills, who will be a contributing member of our growing team. Our focus in delivering exceptional client service serves as the framework in creating a hospitable culture that fosters teamwork and a caring, professional, and supportive environment. It is our belief that treating one another with respect and compassion will enable us to provide outstanding, empathetic service to our clients, primary care veterinarians, and the community.
We operate a twenty-four-hour emergency/ICU and specialty hospital and are looking to add an experienced customer service representative to our team to assure that our customers and primary care veterinarian’s expectations are exceeded.
Job Duties include but are not limited to;
- Acting as an advocate for our referring veterinarians and our mutual clients to assure the best possible experience
- Use of a computerized record-keeping system
- Use of a multi-line phone system
- Records processing
- Managing financial transactions
- Coordinating client and patient care with the medical staff
- Scheduling appointments for multiple specialty departments
Why Work for us?
Saint Francis Veterinary Specialists is in the highly desirable in-town community of Decatur, Georgia - minutes from downtown Atlanta and in the heart of one of the fastest-growing, most progressive metropolitan areas of the country. The hospital is well equipped including a CT scanner, digital radiography, ultrasound, endoscopy, laparoscopy, complete on-site diagnostic laboratory, comprehensive surgical facilities, and a dedicated emergency department, that assists with ICU care of patients. Our specialists include three internists, one radiologist, and seven emergency clinicians. Our success in providing a remarkable work environment resides in the people we hire.
St. Francis Veterinary Specialists has a culture that strives for excellence, is considerate, collaborative, and supportive. We are seeking individuals who are technically advanced with strong emotional competencies; those that are self-aware, have infectious positive attitudes, authenticity, and caring empathy toward others. Applicants should have extensive experience in providing client service within a veterinary specialty/emergency setting. Have a curious intelligence, a strong work ethic, and a warm personality.
We offer an incredible benefits package that includes health, dental, vision, 401k, life, and paid time off. We also offer an amazing pet benefits package as well.
Apply today! We look forward to hearing from you!
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