Veterinary Client Service Representative
Description
Animal Medical Clinic of Fairburn, A Thrive Pet Healthcare Partner, has a new opportunity for a full-time Veterinary Client Service Representative!
Job Summary:
As a Client Service Representative at Animal Medical Clinic of Fairburn, a Thrive Pet Healthcare partner, you will be instrumental in delivering exceptional care to our clients and their pets. We seek a passionate individual with strong attention to detail to build lasting relationships, manage appointments, and advocate for the well-being of our patients.
Schedule: Wednesdays and Thursdays
Job Duties:
- Greet clients with enthusiasm
- Answer multi-line phone system
- Schedule daily appointments
- Organize next day procedures
- Scan and upload patient documents
- Outline costs and fees in a positive light while supporting hospital payment policies
- Educate clients on best pet care recommendations
- Respond appropriately to emergencies when they arise
- Ensure the comfort of clients and patients during wait times, explain any delays to clients
- Work closely with technicians and doctors to ensure patients and clients receive the best care
- Ability to handle financial transactions with accuracy.
Job Requirements:
- Love for animals and people
- Professional demeanor and outgoing personality
- Positive, will-do attitude
- Attention to detail is critical
- Strong relationship building and bonding skills, both face-to-face and over the phone
- Great memory for client and patient names, ability to greet them by name
- Commitment to working within a team environment
- Ability to remain calm and professional in stressful situations
- Organized and able to multi-task in a busy work setting
- Must be computer savvy
- Must be reliable and dependable
- Veterinary experience preferred
Compensation starting at $15 / hour
We look forward to hearing from you, apply today!!