Thrive Pet Healthcare Careers

Description

• The fundamental responsibility of the veterinary clinical staff manager, in partnership with the practice manager and medical director, is to effectively use all available resources to provide the best possible patient care to animals treated/handled by the hospital, as well as to ensure the profitability of the practice. 
• Serves as member of the Hospital Leadership Team, upholding organizational core values. 
• Serves as direct supervisor of hospital tech lead team.
• Recommends policies governing flow and clinical practices.
• Provides counsel to hospital leadership on hospital team members and staffing needs.
• Coordinates and conducts in technical staff interviews and selection.
• Coordinates and outlines on-boarding plan for new team members.
• Develops and maintains technical team member's training manuals, along with holding department leads accountable for proper implementation of training plan. 
• Serves as floor manager: Responsible for developing efficiency protocols utilizing knowledge of the functions and requirements of hospital. Advise local leadership team on the formulation and development of corrective actions necessary to improve the effectiveness and profitability of the practice.
• Reviews completion of clinical team member schedules.
• Oversees completion and accuracy of time sheet & PTO submissions for assigned hierarchies.
• Oversees accountability and follow-through of direct report’s assigned duties.
• Attendance and leadership presence at monthly department meetings.
• Oversees and manages technical team member coaching & corrective measures with guidance of PM & POP.
• Oversees team member engagement efforts & assists in bi-monthly all-staff meetings. 
• Oversees clinical team member's continuing education & licensing documentation.
• Assists in performance reviews and developing staff goal setting plans.
• In conjunction with the Inventory & Safety Manager, ensures team members and hospital are operating in compliance with OSHA, DEA, EEOC, ADA, and the Department of Labor.

• Experience in developing and sustaining engagement across multiple departments
• Passion for training in coaching of technical and communication skills.
• Must have a strong goal orientation and desire to continuously learn and improve your skills and knowledge 
• Must be a quick learner and self-starter with the ability to follow through on commitments.
• Flexibility– responsibilities may expand or change with the business needs.
• Excellent written and verbal communication skills, problem solving and decision- making skills required.

• 3+ years of supervisory experience and/or management preferred   
• 5+ years of veterinary technician experience, with 2+ years in a specialty/emergency setting
• LVT or VTS preferred

• Our vast, diverse, and free library of continuing education courses – ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.        

• Benefits – our care in action
  Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
   
  • Competitive pay 
  • 401(k) with employer match  
  • Mental health resources, including 24/7 access to Lyra Health  
  • Paid parental leave 
  • Purr-ental leave for when you adopt a pet 
  • Employer-sponsored childcare and elder care  
  • Personalized care for every family-forming journey  
  • Discretionary funds and FREE CE courses 
  • Pet perks and veterinary service discounts  
  • Student loan management tools and assistance