Client Service Representative

Customer Service/Client Care New York, New York


Description

Position at St. Marks Veterinary Hospital

  • answering and triaging client phone calls
  • tracking and responding to client emails
  • scheduling appointments and procedures
  • preparing and reviewing estimates
  • checking clients/patients in for appointments
  • invoicing and discharging clients
  • relaying appropriate information to/from clients to doctors
  • client education
  • Checking in/checking outpatients.
  • Answering phones.
  • Scheduling appointments.
  • Inputting patient information into the practice software.
  • Filing Medical Records
  • Hospital maintenance and cleanliness duties.