Customer Service Representative
$500 Sign-On Bonus
Dulles South Veterinary Center is hiring a Customer Service Representative to join our AMAZING team! Offering $14-$17/hr depending on experience.
Our Ideal Candidate:
- This is a full-time position but we are willing to accept part-time applicants as well.
- Prior veterinary experience preferred
- Flexible for Weekends, Evenings, and Holidays.
- Flexibility to work five 8 hour shifts or four 10 hour shifts a week based on staff availability.
- Highly prefer prior veterinary experience, on-the-job training to be expected.
- Attention to detail, customer service focus, must be agile to policy & protocol adjustments.
- Customer service is a top priority and our candidates must be able to balance hospital protocol and client service needs to ensure client satisfaction.
- Candidate must be comfortable with Microsoft Suite, digital fax, digital records, client texting, and juggling multiple software applications.
- Our client care professionals assist in patient chart entry and maintenance, grammatical and writing skills are necessary for high performance.
- Account management in maintaining that all clients and patients have up-to-date paperwork and records both attached and updated within the practice management software.
- Experience with veterinary software preferred
- Experience with AVImark is a plus.