Customer Service Representative

Customer Service/Client Care South Riding, Virginia


Description

Position at Dulles South Veterinary Center

$500 Sign-On Bonus 

Dulles South Veterinary Center is hiring a Customer Service Representative to join our AMAZING team! Offering $14-$17/hr depending on experience.

Our Ideal Candidate: 

  • This is a full-time position but we are willing to accept part-time applicants as well. 
  • Prior veterinary experience preferred 
  • Flexible for Weekends, Evenings, and Holidays.
  • Flexibility to work five 8 hour shifts or four 10 hour shifts a week based on staff availability.
  • Highly prefer prior veterinary experience, on-the-job training to be expected.
  • Attention to detail, customer service focus, must be agile to policy & protocol adjustments.
  • Customer service is a top priority and our candidates must be able to balance hospital protocol and client service needs to ensure client satisfaction.
  • Candidate must be comfortable with Microsoft Suite, digital fax, digital records, client texting, and juggling multiple software applications.
  • Our client care professionals assist in patient chart entry and maintenance, grammatical and writing skills are necessary for high performance.
  • Account management in maintaining that all clients and patients have up-to-date paperwork and records both attached and updated within the practice management software.
  • Experience with veterinary software preferred
  • Experience with AVImark is a plus.
Our benefits package is one of the best and includes health, dental, vision, life, 401k, paid time off, paid parental leave, pet benefits, and more!