Construction Project Manager (Owner’s Representative)
Description
About Thrive Pet Healthcare
Thrive Pet Healthcare is a leading network of veterinary hospitals committed to advancing the standard of care in veterinary medicine. With a growing national footprint, we are investing in purpose-built, modern facilities to support our clinicians, improve patient outcomes, and deliver exceptional pet care. As part of this effort, we are seeking a Construction Project Manager with a strong tenant improvement to join our construction and development team.
Position Overview
The Project Manager (Owner’s Representative) will manage a high volume of TI projects across Thrive Pet Healthcare’s portfolio of veterinary practices. These projects may include clinic build-outs, rebrands, expansions, and renovations within leased spaces. Acting as the Owner’s Representative, you will lead and coordinate internal and external teams to deliver projects that meet operational, clinical, and aesthetic standards—on time and within budget.
This is an ideal role for a detail-oriented, hands-on project manager with experience in commercial tenant improvements, especially in light medical, dental, or veterinary environments.
Key Responsibilities
- Serve as the Owner’s Representative from project inception through completion, advocating for Thrive’s interests at every stage.
- Oversee and manage tenant improvement projects including renovations, reconfigurations, and fit-outs in leased veterinary clinic spaces.
- Coordinate with internal stakeholders (real estate, operations, clinical, branding) to define project scope and functional needs.
- Engage and manage external consultants including architects, engineers, general contractors, and specialty vendors.
- Review lease agreements and work letters to understand TI allowances, landlord responsibilities, and build-out parameters.
- Lead pre-construction activities such as site surveys, budgeting, and permitting.
- Monitor construction progress, resolve field issues, and ensure compliance with code, landlord requirements, and Thrive design standards.
- Manage project budgets, schedules, and change orders while maintaining clear communication with leadership.
- Ensure seamless turnover and clinic readiness including utility connections, medical equipment installation, and regulatory approvals.
- Track and maintain documentation for closeout, including as-builts, warranties, and final inspections.
Qualifications
- Bachelor’s degree in Construction Management, Architecture, Engineering, or a related field (or equivalent work experience).
- Minimum of 5+ years of experience managing commercial Tenant Improvement projects; experience in veterinary, dental, or light medical settings highly preferred.
- Proven experience acting as an Owner’s Representative or client-side project manager.
- Deep understanding of the TI process including budgeting, permitting and working with landlords.
- Knowledge of relevant codes, ADA requirements, and light medical systems (e.g., plumbing for wet tables, med gas, imaging, etc.).
- Ability to manage multiple concurrent projects across various U.S. markets.
- Excellent organizational, communication, and leadership skills.
- Proficiency with project management tools (AIA Documents and contracts, MS Project, Smartsheet, etc.).
- Willingness to travel up to 10–25% for site visits and contractor coordination.
Preferred Qualifications
- Experience in veterinary-specific facility and equipment integration.
- Familiarity with design standards and workflow requirements for surgical, treatment, and diagnostic areas.
- PMP certification a plus but not required.