Veterinary Client Service Representative

Customer Service/Client Care Salt Lake City, Utah


Description

Position at Thrive Pet Healthcare

Advanced Veterinary Care of Utah is now hiring a Full-Time Client Service Representative  to join our team! 

Schedule: 3:00 pm to 1:00 am or 4:00 pm to 2:00 am (includes $1 night shift differential in addition to base pay)

Our ideal candidate must be a strong team player that is friendly, helpful, courteous, energetic and able to work at least one weekend shift each week. 

Mandatory Reception Skills:

  • Must be able to handle a sometimes-high stress work environment
  • Answering multiple phone lines
  • Making appointments for specialists & knowing the difference between the specialties
  • Exceptional customer service and competency
  • Emailing/scanning/faxing
  • Invoicing handling cash/credit/check transactions
  • Cleaning and maintaining rooms and lobby
  • Triaging over the phone as well as incoming patients
  •  Maintain professionalism in emergency situations


We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including medical, dental, vision, and life insurance, paid parental leave, matching 401(k), paid time off, continuing education, generous pet discounts, and much more! Visit our website for more information about our practice: https://avcslc.net/.