Veterinary Doctor's Assistant - ER/Critical Care
Description
ACCESS South Bay is seeking a Doctor's Assistant to join our Emergency/Critical Care Overnight team!
Come join ACCESS Specialty Animal Hospitals in South Bay! We are one of the largest, most advanced, and progressive veterinary multi-specialty referral groups in So Cal. We are comprised of emergency, critical care, cardiology, internal medicine, neurology, & surgery!
We offer a 4 day work week with an incredible benefits package including health, dental, vision, 401K, paid parental leave, PTO, continuing education, and amazing pet benefits!
Compensation: $20-$25 / hr depending on experience and skillset.
Our Client Care Department consists of reception, specialty department coordinators, phone operators, and doctor's assistants. Each position differs slightly but all serve as a liaison between our medical team and clients - they are truly the face of ACCESS - and the care they provide our clients is as important as the exceptional patient care provided by our doctors.
Some responsibilities include:
- Create and present financial estimates and treatment plans
- Guide clients through check-in, discharge, check out
- Handle financial transactions
- Effectively resolve client questions via phone and email
- Take ownership in building trust and relationships with clients
- Maintain patient records
- Work closely with our medical teams to ensure a positive outcome at each visit
Our ideal new team members have:
- Minimum of 2 years in a veterinarian setting
- A deep, genuine care for helping people
- Naturally empathetic and articulate communication
- A friendly and professional demeanor
- Critical thinking and problem-solving skills
- Comfort working with computer software
...and embody our core principles: Quality, Integrity, Compassion, and Service
Join our diverse and unique team, including many "lifers" who love our practice, our people, and are proud of what we have created. We work as a close knit team with the emphasis on providing a strong culture of teamwork and collaboration.
Learn more about us at:
https://accessanimalhospitals.com/south-bay/
We look forward to hearing from you, apply today!