Pet Resort Attendant - Lead

Kennel Tech Frederick, Maryland

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Description

Position at Greenbriar Veterinary Hospital & Luxury Pet Resort

Greenbriar Veterinary Hospital and Luxury Pet Resort is seeking a full-time Lead Pet Resort Attendant to join our team! 
 
As a lead resort attendant, your main responsibilities are to provide luxury-level care to our boarding patients. Greenbriar not only provides boarding services to dogs but to cats, and “pocket pets” as well. 

 Resort attendant leads are mainly responsible for the care of the dogs and cats but should always be on the lookout for the best care of all animals here at Greenbriar. Walking, yard cleaning, cleaning of the suites, bathing, and caring for the cats are the main duties of the resort techs. 

Position overview:
Shift leaders are responsible for the overall care of all animals boarding with us at Greenbriar, both incoming and outgoing. Shift leads use their animal experience and knowledge to manage resort staff throughout the day guiding them through their daily tasks and responsibilities all while ensuring that every animal goes home happy, healthy, and clean while also maintaining a clean environment.
Reporting structure:
Resort technicians report to shift-leads for guidance and direction. Shift leaders report and information to the resort general manager. On occasion shift leaders will be given direction from the director, medical director, or other leaders with in the building.
Primary responsibilities:
  • Building relationships with long time clients and their pets
  • Basic use of the computer system (checking animals, using the whiteboard/scheduler, workday, etc)
  • Keep records and notes in Cornerstone documenting client conversations along with any obscure observed dog behavior
  • Being comfortable handling most small animal breeds (dogs, cats, pocket pets)
  • Guiding the resort staff and supporting them with duties when needed
  • Providing feedback and reviews to staff
  • Overall health and well being of animals in our care
  • Cleanliness of the resort departments
  • Willing to help out as needed with various tasks throughout the building

 

Personal conduct:
  • Adheres to all expectations and duties outlined
  • Demonstrates initiative in everyday duties by staying busy and on task, assisting others during downtime, and filling in for others as needed
  • Displays courtesy, consideration, and a positive attitude in all interactions with clients, patients, and other staff members
  • Exercises time management skills for efficiency
  • Proficient in multitasking

You’ll Grow With Us 

Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through: 

 

  • Our vast, diverse, and free library of continuing education courses - ThriveU 

  • Live, virtual interactive workshops to develop valuable leadership skills.  

  • A program designed to teach you the fundamentals of running a pet hospital.  

  • ​​​​​​​Earn your AVMA-CVTEA Accreditation and become a Vet Tech through our fully accredited distance learning program for veterinary technicians. 

  • Scholarship opportunities and tuition reimbursement   

 

And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare. 

 

 

Benefits – our care in action 

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include: 

 

  • ​​​​​​Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions. 

  • Top quality medical, dental, and vision insurance plus health savings account and flexible spending account ​​​​​​​ 

  • Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations. 

  • Generously subsidized backup and ongoing care support for children, adults, and pets 

  • Mental health benefits including coaching and therapy sessions. 

  • 401k with employer contribution and no waiting period 

  • Tenure-based incentive program and performance bonuses 

  • Continuing education and development support through our library of free CE courses and paid time off to complete 

  • Scholarship opportunities and student loan support program 

       and so much more! 

 Compensation negotiable based on credentials and experience with a hourly pay rate starting at $19-$21 / hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. 
 
We are invested in developing our teams, passionate about creating a positive culture, and focused on providing amazing client experiences and quality pet care at an unprecedented value. 

We look forward to hearing from you, apply today! 

 

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