Practice Manager

Practice Management Rochester, New York


Description

Position at Penfield Veterinary Hospital

Penfield Veterinary Hospital is in search of a Practice Manager to help lead our growing team! 

We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more!


Job Duties: 
 

  • Communicates the practice’s values and mission to the team. Essential in motivating staff and maintaining team morale. 
  • Initiates and leads programs to improve revenue, client retention, and employee performance. 
  • Works with Operation and Finance teams in preparing and managing budgets, making informed decisions to ensure the hospital meets annual revenue and EBITDA targets. 
  • Leads Clinical Manager team responsible for daily department operations, scheduling, and team development. 
  • Partners with the Medical Director to grow the practice through the implementation of new specialty services. 
  • Partners in recruiting, training staff, onboarding new employees, and noting any employee performance issues including termination. 
  • Accounts for an inventory control system to ensure adequate stocks of supplies are available. Plans for periodic inventory audits and counts.  
  • Accountable for controlled substance inventory and management. 
  • Supervises all maintenance activities to ensure that hospital medical standards are met. 
  • Promotes a client-centered environment, including resolving challenging client problems. 
  • Performs Office Manager functions including planning team meetings, informing the team of important details in a timely manner, and ensuring that all procedures are followed. 

Knowledge or Experience in:  

  • Budgeting and financial reporting, reading and analyzing P&L statements 
  • Multifunctional operations including budget and labor management. 
  • Human Resource (HR) policies and protocol development. 
  • Basic computer skills and practice management software knowledge are preferred. 

Job Requirements:  

  • Bachelor’s degree in business or related field, or equivalent work experience. A Master's degree is preferred.
  • 3+ years of management experience, veterinary practice management experience is preferred.  
Apply today!