Veterinary Technician - Lead
Description
Veterinary Technician - Lead
Full-time: 4x10 shift, rotating Saturday
Austin, TX
Thrive East Austin is looking for a Lead Veterinary Technician to join our team as part of the Thrive Pet Healthcare community.
At Thrive East Austin, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.
About You
The Lead Veterinary Technician plays a critical leadership role in the day-to-day operations of the hospital. This position supports both the medical and client service teams, ensures high standards of patient care, and contributes to a positive, efficient, and collaborative work environment. The Lead Veterinary Technician will report to the Practice Manager (PM).
Role Responsibilities:
Responsibilities include, but are not limited to:
- Foster a positive and professional team culture
- Supervise and support technician and CSR teams
- Train and mentor staff in patient care and client service
- Enforce and uphold Standard Operating Procedures (SOPs)
- Creating and manage staff schedules
- Conduct DEA auditing and maintain compliance
- Coordinate equipment maintenance and troubleshoot repairs
- Learn hospital P&L concepts to assist with inventory management, ordering, labor costs, and budget awareness
- Support marketing initiatives and promotions
- Hire, onboard, and train new hires in all areas of patient care and anesthetic monitoring
- Conduct staff evaluations, including mid year and annual performance reviews
- TTP planning
- Assist with performance management
- Other duties as assigned
Physical and Additional Requirements:
- Regular and reliable attendance is required
- Ability to frequently lift and carry items up to 40 pounds with or without reasonable accommodation
- Must be willing to work long hours in a fast paced, high pressure environment while maintaining composure
- Ability to walk, bend, stand, and reach frequently during shifts lasting a minimum of 8 hours
Experience & Skills Requirements:
- Veterinary technician licensure preferred
- 1-2 years of clinical experience
- Must have surgical, anesthesia and dental experience.
About the Hospital
Thrive East Austin offers primary care for dogs and cats in south and central Austin.
We are open Monday-Saturday 8am-6pm
Benefits – our care in action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources, including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.
Support for you is as vital as the support you provide.
You’ll Thrive With Us
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast, diverse, and free library of continuing education courses - ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- A program designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty, hospital type, or environment – across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
About Thrive
Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.
We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.
At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.