Hospital Director - Hoffman Estates, IL *Brand New Specialty and Emergency Hospital*

Practice Management Hoffman Estates, Illinois


Position at Thrive Pet Healthcare Specialists- Hoffman Estates

Thrive Pet Healthcare Specialists - Hoffman Estates
Specialty & Emergency
*Brand New Hospital* - Set to Open Spring 2023

Address: 2700 W Higgins Road, Hoffman Estates, IL 60169

The Hospital Director is to fulfill the leadership role as an “owner” of the hospital’s success. As such, the Hospital Director will be accountable for noteworthy results across all areas of hospital performance and growth including revenue, productivity, staff training and performance, client satisfaction, and marketing effectiveness. 

Job Purpose:
• Must be active and visible, and involved with the staff and clients and the handling of patients daily; must participate externally by developing relationships with industry groups, related professionals, and community organizations
• Manage the financial health and growth of the hospital and gain a
deep understanding of the hospital’s financial status and use it as a tool to monitor, measure, and improve performance

Duties and Responsibilities:
• Oversight of daily operations of the hospital
• Employee support, coaching, correction, development, and motivation
• Development and implementation of various growth strategies in conjunction with Hospital Owner and CEO
• Monitor and manage facility, administrative and labor costs pursuant to budget
• Analyze, forecast, and make recommendations regarding revenue, DVM productivity, profit margins, capital expenditures, budgeting, AR/AP, and reserves
• Streamline and establish protocols for staff/client interactions
• Demonstrate and reinforce the highest level of client service. Function as client liaison, managing client relationships
• As a partner with the marketing team, help design and implement marketing strategy to ensure continual growth of the practice
• Participate in industry and community activities, while also developing new and unique marketing projects and events
• Maintain compliance with all laws, regulations, policies, benefits, and contracts
• Establish goals for the practice and staff. Plan and lead employee meetings
• Staff hiring, training, disciplining, and terminating as required
• Responsible for upholding the spirit of ACCESS by handling all necessary tasks that require attention

• Bachelor's Degree in business, finance or accounting (preferred) or CVPM
• 5+ years of Hospital Management experience in a Veterinary Specialty or Emergency Hospital

For questions or if interested in learning more, apply online or reach out to [email protected]