Animal Care Assistant- Rehab

Veterinary Assistant Rochester, New York


Position at ROC Pet Rehab

ROC Pet Rehab is looking for an Veterinary Assistant (Animal Care Assistant) to join our growing team! 

Our Ideal Candidate: 

  • Must be self-motivated
  • have great attention to detail
  • able to work in a fast-paced environment
  • Must be available to work between 30-40 hours, the schedule will include a combination of day, evening, weekend, and holiday shifts. 
Job Duties: 
  • Providing quality, compassionate care to all patients.
  • Demonstrating knowledge and capability to educate clients regarding hospital protocols, wellness, preventatives, nutrition, available services, recommendations, and processes and procedures.
  • Accurately utilizing a computer information system (CIS) to record patient history information, update and maintain patient records, and process client payments as necessary.
  • Demonstrating the ability to triage situations and advise clients regarding recommendations for appointments. Answers call promptly, courteously, and professionally, directing inquiries where appropriate and relaying accurate information on messages.
  • Assisting DVMs and LVTs in appointments with patient restraint.
  • Precisely dispenses pharmaceuticals as required.
  • Stocks exam room and treatment room supplies and waiting room displays; and maintains proper disinfection/cleanliness of treatment, x-ray, surgery, labs, isolation wards, and all client areas.
Job Requirements: 
  • High School Diploma or Equivalent required, AAS or higher preferred
  • Six months experience in customer service (with external customers) in a related field required, prior animal handling experience preferred     
  • Must be able to stand for extended periods- some pushing pulling, bending, and stooping required
  • Some lifting required- up to 50lbs 
Why Work for ROC Pet Rehab?
We are committed to providing compassionate care to the pets and families of Rochester and the surrounding area. Our team values integrity, honesty, and accountability. We have a passion for teaching our pet parents and growing our own knowledge. We believe in collaboration and teamwork! We use our talents to achieve our goal- which is providing quality care to our patients! We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, generous pet discounts, and more! Apply today!!  Apply today!!