TeleRadiology Inside Sales Manager

SalesRemote, Cypress, Texas


Description

Position at Vital Rads

 
Thrive Pet Healthcare is seeking an Inside Sales Account Manager to support our Vital Rads Team within TeleRadiology!
 
About Us:
VitalRads is rapidly growing, and we’re looking for a dynamic and customer-focused individual to join our team as a TeleRadiology Inside Sales Account Manager. In this role, you’ll have the chance to build meaningful relationships, help clients understand the value of our cutting-edge services, and play a key role in our expansion.
 
We’re looking for someone who’s passionate about providing exceptional service, eager to drive business growth, and excited to work in a collaborative, fast-paced environment. If you thrive in a customer-centric role and enjoy the challenge of growing client accounts, we’d love to hear from you.

What You’ll Do:
  • Be the Client’s First Point of Contact: Respond to client inquiries, answer questions, and provide helpful information about our teleradiology services and platform solutions.
  • Generate New Business: Reach out to potential clients through calls, emails, and meetings to introduce them to VitalRads, build relationships, and close deals.
  • Build Lasting Relationships: Develop trust-based connections with key decision-makers and stakeholders, ensuring client satisfaction and long-term loyalty.
  • Stay Product Savvy: Become an expert on our platforms, understanding how they can best serve our clients’ needs. Share this knowledge to attract new clients.
  • Provide Excellent Customer Service: Be proactive in addressing client questions, solving problems, and ensuring a smooth onboarding process.
  • Stay Organized: Manage multiple accounts, keep track of your progress in our CRM tools, and stay on top of deadlines and deliverables.
  • Communicate Across Teams: Collaborate with internal teams to ensure our services meet clients’ needs and keep everyone updated on account progress.
  • Track Your Success: Monitor your sales progress and forecast future needs, helping us improve our processes.
  • Problem-Solve Creatively: Handle any challenging situations with patience and professionalism, always keeping the client’s best interests in mind.
  • Travel (Occasionally): Some travel (5-7 trips per year) to client meetings or team events may be required.

What You’ll Bring:
  • Experience & Education: You should have an Associate’s degree or equivalent work experience. Experience in inside sales, account management, or client-facing roles is a plus (especially in the healthcare, veterinary, or technology sectors).
  • Communication Skills: You’re a great listener and communicator, both on the phone and in writing. Your ability to explain complex ideas in simple terms will help you build rapport with clients.
  • Problem-Solving Mindset: You’re a creative thinker and can tackle challenges with a positive, solutions-oriented approach.
  • Emotional Intelligence: You have a high level of empathy and can handle sensitive client situations calmly and effectively.
  • Organization & Time Management: You’re good at juggling multiple tasks and prioritizing what matters most to keep things moving smoothly.
  • Tech-Savvy: Familiarity with CRM systems and sales pipelines is ideal, but if you’re eager to learn, we’ll provide the tools and training.

Why Join Us?
  • Impact: You’ll directly contribute to our growth by nurturing and expanding key client relationships.
  • Growth: You’ll develop your skills in sales, customer service, and account management while working with cutting-edge technologies in healthcare.
  • Team Environment: Work alongside a supportive, friendly team that values collaboration and mutual success.
If you’re excited about the opportunity to make a real difference, build strong relationships, and help shape the future of telemedicine, we’d love to talk to you!