Senior Project Manager

Information Technology Austin, Texas


Position at Pathway Vet Alliance



  • Responsible for working with Pathway’s Infrastructure, Integration, Support, and project teams to lead, document and maintain specific SDLC phase gate documentation templates, RACI-SV matrices, and Project Role Definitions.
  • Responsible for partnering with IT Functional Stream Leads, Program Managers, Project Managers, and project team members during the planning phase of a project to identify the appropriate approach and documentation artifacts required in each phase of the project.
  • Responsible for leading the phase gate reviews with the project & program leadership as each project phase approaches completion.
  • Responsible for managing and maintaining the project repository and content; ensuring that project management processes are current and accessible by project team members and stakeholders.
  • Leads the efforts to create, tailor, and collect key performance indicators for use in project performance scorecard(s).
  • Creates proposals for process improvements that address inefficiencies that are identified during the project performance analysis.
  • Demonstrates exceptional proficiency in both IT and Software Development process design while being equally proficient mentoring less experienced technical project team members.



  • Maintains positive inter-company and inter-department business relationships that fosters high levels of quality, timeliness, and stakeholder satisfaction.
  • Interfaces with IT program and project leadership teams to promote a governance standard and assist in defining project documentation and tools to deliver quality project outcomes.
  • Interfaces with the Pathway Change & Release Management team to ensure alignment of process and phase gate standards.
  • Collaborates with internal and external IT project team members.
  • Works under the direction of the Director of PMO
  • Drives tasks to completion with little or no assistance from managers or team leads.


  • Responsible for managing the internal/external project team member relationships, which may be local or remote, based on the needs of the project
  • Responsible for providing leadership to project team members, while establishing and maintaining high standards for professionalism and quality.
  • Responsible for successfully engaging in multiple enterprise scale initiatives simultaneously.
  • Responsible for establishing and maintaining a project culture of solution identifiers, especially when evaluating risks, and issues.  Mitigation options must accompany identified issues or risks.




  • Communicates and collaborates with IT project team members to identify the minimum IT Governance requirements that are necessary to achieve the outcomes of the given project.
  • Identifies options and builds action plans to address gaps, issues, risks, and/or inefficiencies that are identified over the lifecycle of the project.
  • Conducts phase gate reviews with the project team’s leadership to ensure all documentation and processes have been followed in compliance with Pathway’s Project Management standards.
  • Maintains and tailors Pathway’s templates to promote their relevance for the project; taking into consideration the system, infrastructure, integration platform, size, complexity, and organizational risk.
  • Maintains the project repository/portal, ensuring project team members have consistent and easy access to all supporting/reference documentation that they require.



  • Other duties as required




  • Bachelor’s degree in Computer Science, Management Information Systems, Engineering or a related study.
  • Has 5+ years of full lifecycle project management experience in Application Development, Infrastructure Implementations, or IT process optimization initiatives
  • 10+ years of applicable work experience without the bachelor’s degree.
  • Professional certification in area of expertise, including: PMP and/or Scrum certification is preferred
  • Proficient in both Agile/SCRUM and Waterfall system development lifecycle methodologies
  • Strong knowledge of Microsoft Excel and Word
  • Experience with Jira Software is ideal
  • Demonstrates strong interpersonal skills, proficient verbal and written communication skills, with the ability to interact professionally with diverse stakeholder groups that include: C-Suite executives, Business Relationship Managers, and subject matter experts
  • Strong analytical and process design skills required, including a thorough understanding of how to anticipate and interpret customer needs.
  • Willingness to travel domestic up to 25%



NOTE:  The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an extensive list of all responsibilities and skills required of associates so classified.