Parts Town Careers

Description

 

Training Supervisor

See What We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you at the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game.

If you're ready to roll up your sleeves, guide a team of trainers, and help shape the future of learning across our fulfillment operations, let's chat. Apply today!

Fulfillment Center Perks

• Quarterly profit-sharing bonus
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On-demand pay options
• Professional development opportunities
• Health, dental, vision, 401(k) with company match, and employee assistance programs

The Job at a Glance

As the Fulfillment Center Training Supervisor, you will lead the day-to-day development and execution of training programs across our global fulfillment center network. Reporting to the Training Manager, you will directly supervise Fulfillment Center Trainers across multiple locations while ensuring a consistent, measurable, and engaging learning experience for frontline team members.

You will serve as the primary learning partner for fulfillment center leadership, helping identify capability gaps, prioritize training needs, and implement scalable learning solutions that support operational excellence, safety, productivity, quality, and team member growth.

This role combines people leadership, instructional design, strategic planning, and operational partnership. You'll coach trainers, drive training effectiveness, leverage technology to scale learning, and collaborate with the Training Manager on the long-term fulfillment center learning strategy.

A Typical Day

• Lead, coach, and develop a team of Fulfillment Center Trainers across multiple distribution center locations.
• Partner with Fulfillment Center leadership to identify training opportunities that improve productivity, quality, safety, and team member engagement.
• Collaborate with the Training Manager to develop and execute a long-term learning strategy for all fulfillment center operations.
• Ensure consistency in onboarding, cross-training, upskilling, leadership development, and continuous improvement programs across all fulfillment centers.
• Monitor training effectiveness through performance metrics, observations, assessments, and business results.
• Analyze training data and provide recommendations to leaders regarding training outcomes, skill gaps, and development opportunities.
• Drive train-the-trainer initiatives and establish best practices that improve trainer effectiveness and learner engagement.
• Partner with subject matter experts to develop, update, and maintain learning materials, standard operating procedures, job aids, and digital learning content.
• Leverage Learning Management Systems and learning technologies to increase scalability, visibility, and training compliance.
• Manage multiple training projects simultaneously while balancing operational priorities and business objectives.
• Conduct regular audits of training programs to ensure consistency, effectiveness, and alignment with operational standards.
• Support large-scale operational initiatives, process changes, technology implementations, and facility launches through targeted learning solutions.
• Present training updates, performance trends, and strategic recommendations to operational and Talent leaders.
• Foster a culture of continuous learning, accountability, and professional growth within fulfillment center teams.

To Land This Opportunity

• 5+ years of experience in Training, Learning & Development, Operations Leadership, or a related field.
• Experience supporting distribution, warehouse, fulfillment center, manufacturing, logistics, or high-volume operations environments.
• Strong facilitation, coaching, and presentation skills with the ability to engage learners at all levels.
• Proven experience building and scaling training programs that deliver measurable business results.
• Strong project management and organizational skills with the ability to manage competing priorities.
• Experience analyzing training metrics and translating data into actionable recommendations.
• Knowledge of adult learning principles, instructional design methodologies, and modern training practices.
• Experience utilizing Learning Management Systems, digital learning platforms, and training technologies.
• Excellent written and verbal communication skills.
• Ability to travel between fulfillment center locations as business needs require.
• Bachelor's degree in Education, Human Resources, Learning & Development, Organizational Development, Business, or related field preferred.

Bonus Points If You Have

• Experience supporting multi-site distribution or warehouse operations.
• Experience implementing scalable learning strategies across geographically dispersed teams.
• Knowledge of warehouse management systems (WMS), fulfillment operations, or safety training programs.
• Experience creating e-learning, video-based training, or blended learning solutions.
• Bilingual (English/Spanish).
   

About Your Future Team

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported.   We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary for this role is  $66,816.53 - $100,757.03 annually based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, or disability