Parts Town Careers

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

Our Billing Specialist (internally known as the Billinator) supports our customers experience and accounting teams. You will invoice drop ship orders and submit invoices for those customers that use on-line billing portals instead of receiving paper invoices.  

A Typical Day

• Review the drop ship report for orders ready to bill
• Receive the drop ship PO/Bill the drop ship order
• Work directly with customer experience and purchasing to resolve issues
• Process SalesForce cases for portal billing
• Reconcile the portal to customer account in SAP
• Communicate issues with the portal contacts/customer experience to bring resolution
• Deliver exceptional customer service through phone calls and e-mails to both internal teams and external customers

To Land This Opportunity

• You have previously used Excel, Outlook and SalesForce 
• You possess stellar customer service, and data entry skills
• You are highly organized and have superior attention to details
• You enjoy working independently to meet company initiatives
• You’re an all-star communicator and are fluent in English (both written and verbal)

About Your Future Team

Our team is a fast-growing group that embraces the rapid change that comes with the incredible growth of our company. We bring our whole selves to work each day - personality and all - in true Parts Town style. We love to celebrate milestones, birthdays and anniversaries.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.