Parts Town Careers

Human Resources Supervisor 

See What We’re All About 

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list! 

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years. 

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! 

Perks 

• Parts Town Pride – check out our virtual tour and culture! 
• Quarterly profit-sharing bonus 
• Hybrid work schedule 
• Team member appreciation events and recognition programs 
• Volunteer opportunities 
• Monthly IT stipend 
• Casual dress code 

• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses  

• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.  

The Job at a Glance 

Our fulfillment centers keep parts moving—and our people make it happen! As our Human Resources Supervisor, you’ll lead and develop the on-site Human Resources Generalists supporting our nationwide fulfillment network. You’ll be a hands-on partner for employee relations, complex investigations, consistent policy application, and Global Fulfillment Center leave and accommodation coordination. Working closely with site leaders, HR Generalists, Training, and Safety, you’ll turn each location’s people needs into practical action—from strengthening leadership skills to building a culture where team members feel heard, respected, and supported. If you lead with kindness, bring sound judgment to tough situations, and put people at the heart of how you work, let’s chat! 

A Typical Day 

• Lead the people supporting our people. Supervise, coach, and develop on-site HR Generalists across our fulfillment network. Set clear expectations, review priorities and open cases, provide performance feedback, and coordinate coverage so each site receives timely, dependable HR support. 
• Get to know what each site needs.  Act as a true business partner to site leaders. Travel regularly and connect with leaders and team members across shifts. Partner with site leadership to understand challenges, team dynamics, attendance, turnover, and operational changes, then agree on actions, owners, and follow-up. 
• Bring strong judgment to employee relations. Serve as the primary escalation point for HR Generalists and site leaders. Lead complex or sensitive investigations, review evidence and documentation, and recommend timely resolutions.  
• Help leaders handle tough conversations. Partner with HR Generalists and leaders on performance concerns, disciplinary notices, corrective actions, and separation recommendations. Review the facts, prior actions, and supporting documentation to promote fair decisions and consistent policy application across sites. 

• Make a people-centric culture part of everyday work. Coach HR Generalists and leaders to listen, lead with kindness, and address concerns respectfully. Use team member conversations, engagement feedback, and exit trends to identify opportunities, build site action plans, and follow through so team members see their feedback lead to action. 

• Partner closely with Safety. Support Safety-led initiatives by coordinating HR communication, helping leaders understand expectations, and applying safety policies consistently. Partner with Safety and site leadership when incidents or policy concerns require employee relations review, investigation support, or corrective action.
• Spot trends and strengthen our approach. Review employee relations activity, leave status, attendance, turnover, and recurring site concerns with HR Generalists. Share insights with leadership, recommend improvements, and help sites adopt consistent practices while addressing their individual needs.

To Land This Opportunity 

• You bring strong employee relations experience and can lead thorough, objective workplace investigations from intake through documented resolution. 
• You can coach leaders through performance concerns, disciplinary notices, and corrective actions with fairness, clarity, and sound judgment. 
• You build strong relationships with operational leaders and turn site-specific people challenges into practical plans with clear follow-through. 

• You know how to help HR teams and leaders create a people-centric culture through listening, respectful communication, recognition, and accountability. 

• You are comfortable using HR systems and workforce data to track activity, identify trends, and recommend action.
• You can work a hybrid schedule, travel regularly to sites nationwide, and adjust your schedule to support different shifts and urgent employee relations needs.

About Your Future Team 

We’re people people—with a passion for helping the teams who keep our fulfillment centers moving! Our on-site HR Generalists work shoulder to shoulder with leaders and Safety to support team members and solve problems. You’ll bring this nationwide team together through coaching, strong relationships, and a consistent approach, with room for fresh ideas and a little fun along the way. 

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported.   We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $83,555.14 - $125,998.28 which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. 

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.