Parts Town Careers

Parts ID Specialist

See What We’re All About

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, twelve years in a row and the Crain’s Fast 50 list eight times. Plus, we were voted by our Chicagoland team as a Chicago Tribune Top Workplace in 2020.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit sharing bonus
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

Bonus DC Perks

• We offer forklift training programs
• Free food! We provide weekly lunches to show our appreciation to our DC team members
• Holiday pay and opportunities for overtime
• Referral bonus programs

The Job at a Glance

As the Parts ID Specialist (Internally known as OEM Parts Wrangler), you will be responsible for finding and providing parts identification support for unknown products received, returned, or found in an incorrect location. In addition, you will work closely with the Exceptions Specialist, Cycle Counter, and kitting department to ensure daily requests are completed in a timely fashion. An emphasis on accuracy, strong problem-solving skills and a passion for continued skill development are crucial in this role.

A Typical Day

• Perform parts identification research on unknown items
• Assist Exceptions Specialist with researching customer experience inventory requests
• Utilize resources (parts breakdowns, schematics, wiring diagrams, manufacturer contacts) to identify part number information
• Perform cycle counts

To Land This Opportunity

• You are able to work Monday – Friday, 7am – 3:30pm
• You have a passion for customer service and problem-solving (we’ll teach you the rest!)
• You demonstrate strong attention to detail, passion for excellence and the ability to thrive in a fast-paced environment
• You are willing to learn Vehicles (Forklift, Reach Trucks, etc..)
• You show excellent communication skills, both written and verbal
• You have experience with MS Office
• Do you have previous part support experience? That’s a plus!
• You have fantastic communication skills & you’re proficient in English (verbal and written)

About Your Future Team

Our Distribution Center Team is full of high-performing team members who have a passion and enthusiasm to work hard and play hard. We love innovation and get excited about automating our processes. We bring our whole selves to work each day - personality and all - in true Parts Town style. We’re passionate about celebrating birthdays, milestone anniversaries and team wins! If you love food, you will fit right in.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.