Parts Town Careers

Quality & Inventory Control Supervisor 

Location: DC West (Glendale, AZ) 

See What We’re All About 

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list. 

Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, fifteen years in a row, and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for four consecutive years in 2020, 2021, 2022, and 2023. 

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! 

Bonus DC West Perks 

• Quarterly profit-sharing bonus
• Bi-Weekly Travel stipends
• Safety Shoes reimbursement program
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Holiday pay and opportunities for overtime
• Referral Bonus Program
• We offer forklift training programs
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance 

As the Quality and Inventory Control Supervisor, internally known as Supervisor, OEM Parts Wrangler, you are a critical member of the DC West Leadership team. This role is based in Glendale, AZ and reports into a team that sits in Addison, IL. You will be overseeing the team that makes sure we have the best inventory quality as possible. The moment inventory comes in the door to the moment it reaches the customer. Our customers expect the right part, the right quantity, undamaged, and on time. The Quality and Inventory Control supervisor is a fanatic about making sure we deliver on that promise. You will build a team that is responsible for continuous cycle counting and syncing inventory across our systems. You will lead the DC West team working with Customer Experience teams on any customer facing quality or inventory issues (ICR). Your team will work with Manufacturer Partnerships, Accounts Payable, vendors, and the receiving team to resolve any receiving discrepancies such as overages, shortages, and damages.  

A Typical Day 

• Build and develop a team responsible for all things quality and inventory
• Establish a cycle counting team ensuring we achieve quality and productivity KPIs
• Communicate with vendors, Accounts Payable, and Operations teams on resolving receipt discrepancies
• Oversee customer facing quality issues and work with operations and Continuous Improvement teams on error proofing
• Manage parts needing identification and escalating quality issues as needed
• Participate in interview process, training, performance reviews, and tracking attendance

To Land This Opportunity 

• You’re someone that thrives in a fast-paced environment, can work well minimal supervision, juggle multiple priorities and are self-starter looking to make an impact and establish a new team
• You are comfortable reporting into a leader working at another facility and you have experience within DC Operations
• You are an inventory guru who enjoys working with inventory and investigating discrepancies
• You are proficient in Microsoft Office and Outlook
• You possess excellent communication skills with all levels of leadership, and are fluent in English (verbal and written)
• You are able to multi-task in a fast-paced environment and stay organized
• You have the ability to intermittently lift 50 lbs. and to continuously stand and walk on concrete surface (our DC team members stand so we do too!)

About Your Future Team 

Our Distribution Center Team is full of high-performing team members who have a passion and enthusiasm to work hard and play hard. Our Distribution Center is a very team-oriented atmosphere, and we strive to live up to our core values of safety, integrity, community, passion, courage, and innovation each and every day! 

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.