Workflow Coordinator
Workflow Coordinator
See What We’re All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!
Perks
Parts Town Pride – check out our virtual tour and culture!
Quarterly profit-sharing bonus
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
Bonus DC Perks
Bi-weekly travel stipend
Safety shoes reimbursement program
Holiday pay and opportunities for overtime
Referral bonus program
We offer forklift training programs
Free food! We offer free snacks and drinks to show our appreciation to our team members
The Job at a Glance
As the Workflow Coordinator (Internally known as, Production Planner), you will be a part of the Continuous Improvement team and serve as mission control for our daily outbound activities. You will be in charge of forecasting our daily dispatches, creating an execution plan, and making sure we have people in the right areas. Much of your day will be spent in the heart of our operation at the human machine interface (HMI) where you will be able to monitor our conveyance and goods-to-person picking systems and alert operation leaders of potential issues and assist in clearing jams driving a WAV vehicle. You will continuously assess operations progress to the plan and coordinate with managers and supervisors throughout the day to ensure we uphold our same day shipping promise. You will provide feedback to DC leaders on the days operations and highlight areas of opportunity.
A Typical Day
Forecast daily production rates
Plan daily labor requirements to meet forecast
Monitor and evaluate actual to plan rates
Coordinate with DC leadership on work assignment changes throughout the day
Release outbound work to team to ensure SLAs are met
Monitor DC automation systems and alert and/or troubleshoot issues as they arise
Assess daily operations and provide feedback to leadership
Communicate with external and internal support groups on system issues
To Land This Opportunity
You thrive in a fast-paced environment and can quickly navigate through change
You have experience in scheduling, forecasting or production planning
You possess a solid understanding of distribution operations
You demonstrate great communication skills, in particular, over the phone/radio
You consider yourself well-versed in Excel
You can interpret and make decisions from data quickly
You are willing to learn how to drive small manlift
You’re looking to work Monday – Friday 10:30am-7:00pm, and you're able to work Saturdays when needed
You possess the ability to move around for long periods of time and consistently lift up to 30lbs unassisted
About Your Future Team
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $43,993.80 – $53,720.20 annually ($21.62 – $25.82 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish