Inside Sales Specialist (HVAC)
Perks
- Parts Town Pride – check out our virtual tour and culture!
- Quarterly profit-sharing bonus
- Hybrid work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
The Job at a Glance
The Inside Sales Specialist (HVAC) (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with service contractors. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.
A Typical Day
- Place 60 outbound calls daily to new and existing customers.
- Identify, cultivate, and build new customer partnerships with service contractors in the HVAC space by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
- Build in-depth knowledge on HVAC industry trends and customer needs.
- Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
- Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
- Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
- Partner with Customer Experience team members to develop and grow customer relationships.
- Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).
To Land This Opportunity
- You have 1-3 years of experience in an inside sale, business development, customer service or account management role
- Bonus points if you have experience in the commercial HVAC industry!
- You are passionate about building something new and solving problems
- You describe yourself as proactive and organized – taking initiative and following through are a must
- You are resilient – you see rejection as an exciting challenge
- You have fantastic communication skills & you’re proficient in English (verbal and written)
About Your Future Team
Our team is serious about team lunches and decorating desks to celebrate birthdays & milestone anniversaries. Start thinking about what you’ll bring to your first potluck at Parts Town!
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish