Parts Town Careers

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

As a Product Manager (internally known as Product Roadmap Wizard) you will lead the strategy of our B2B Ecommerce customer journey and work to continuously improve their experience in innovative ways. You will be responsible for directing the efforts of an agile team to deliver feature enhancements and industry-first innovations that delight customers and help fuel the tremendous growth of Parts Town and our B2B partnerships. You will work closely with business partners to understand the needs of the customer and communicate all the amazing things you’re building to meet those needs to stakeholders throughout the organization. If this sounds like something you were born to do, then we would like you to apply!

Responsibilities

• Establish, own and drive the strategy for key B2B capabilities based on customer research, user analytics and stakeholder feedback
• Actively engage with engineers, designers, stakeholders, and customers to follow a 5D product lifecycle, owning the definition, discovery, design, development and delivery of features and innovations
• Build your roadmap, and prioritized projects based on value to the customer and business
• Communicate to product leaders and stakeholders your roadmap and deliverables through project briefs, live demos, and sharable artifacts
• Lead agile ceremonies for your scrum team including daily scrum calls, sprint planning, story refinement, sprint demos, and retrospectives
• Write Epics and Stories in Jira that align with your roadmap and communicate effectively what needs to be delivered by the development team
• Along with QA, perform User Acceptance Testing of your features to ensure the development meets the expected vision for your product
• Participate in CRO efforts through A/B testing and iteration to continuously improve the customer experience
• Evangelize the new capabilities you bring to life through training and demonstrations to internal and external teams, and partnering with marketing leaders to build a communication strategy

To Land This Opportunity

• You have 3+ years of experience as a Product Manager and/or Product Leader, driving development in an agile environment for Ecommerce websites and applications
• You’re an all-star communicator (written and verbal) and have a passion for delivering exceptional customer experiences
• You possess a strong knowledge of agile techniques and best practices and advocate for modern software development practices
• You can operate at a strategic level and dive deep into technical details and complexity with ease. You can readily communicate technical and complex topics to non-technical audiences
• You can handle (and enjoy the variety of) shifting priorities – We are a fast-growing company, and that means being nimble to capitalize on opportunities when they arise
• You just find a way to get things done – You obsess over the details, and you deliver
• You appreciate how exciting and rare it is to work at a company with such extraordinarily sustained growth – Success means more opportunities to develop and deliver truly innovative technology, and that motivates you

About Your Future Team

The Ecommerce team is a fast-growing group that embraces the rapid change that comes with incredible growth. We bring our whole selves to work each day - personality and all - in true Parts Town style.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.