Lubricants Business Analyst
Description
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.
At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.
Competitive Benefits. Meaningful Extras. Unmatched Value.
- A place where you can take your career in the direction you want to grow and go
The Opportunity:
The Lubricant Business Analyst is responsible for providing business, sales, market, volume, pricing and profitability analytics to support growth and performance of Sunoco’s “Non-Fuel Products” business:
- Business, Market and Volume Analytics
- Diesel Exhaust Fluid (DEF) Portfolio Management
- Non-Fuel Sales Growth
- Problem-Solving
Responsibilities:
Business, Market and Volume Analytics
- Responsible to provide data-driven business, sales, market and volume insights that enable the lubricants business to grow profitable volume, optimize pricing and margins and identify market opportunities.
- Monitor overall business performance vs budget, forecast and prior year.
- Identify volume opportunities and underperforming segments
- Analyze lubricants customer, product, branch and regional performance.
- Identify opportunities to improve and take action to develop and implement new/improved processes; including the documentation of standardized processes.
- Monitor that Pricing of assigned product categories are aligned to market with respect to customer expectations and competitors (including but not limited to National Accounts).
- Monitor competitor movements and industry trends.
- Provide insights to support pricing and commercial strategies.
Diesel Exhaust Fluid (DEF) Portfolio Management
- Focuses on Diesel Exhaust Fluid (DEF) product, supply, compliance and commercial support
- Manage DEF products offering across bulk, totes, drums and packaged formats.
- Own and facilitate the end-to-end DEF Order-to-Cash process, from customer order through invoicing and payment
- Analyze DEF volume, customer demand and portfolio growth.
- Resolve order, pricing, delivery and billing discrepancies
- Responsible to ensure Service Level Agreements are established with customers and are being adhered to from a delivery perspective.
- Supplier/Vendor Coordination
- Intervene on any customer service-related issues/concerns and take action to resolve effectively in a timely manner.
- Identify portfolio gaps and opportunities.
- Manage DEF pricing positioning and competitiveness
- Support DEF reconciliation, including volume, deliveries, pricing and invoicing.
- Optimize inventory across the portfolio
Non-Fuel Sales Growth
- Act as an Inside Sales representative by proactively reaching out to potential customers and providing information on DEF products, pricing, and service.
- Identify cross- sell and other opportunities
- Participate in meetings with new or existing customers.
- Analyze sales pipeline and market trends
- Train and support sales teams on portfolio changes
Problem-Solving
- Actively identify opportunities to improve and take ownership of assigned initiatives.
- Actively participate in structured problem-solving sessions; assist in the development and implementation of process/system changes related to operational and customer service improvements.
- Take immediate action in time sensitive situations to resolve internal issues and/or customer related issues, which may involve making customer deliveries and/or assuming other assigned duties as required.
Regional Support to Neighbouring/Outlying Locations
- Establish effective relationships with Branch management and associated employees of assigned Branches; support these Branches with respect to System Administration & Process Flow, Inventory Management & Control, Delivery Coordination & Oversight, and Customer Service & Relations.
- Act as a resource to provide backup support to neighbouring/outlying branch locations for coverage required due to employee turnover, leaves, and/or vacations.
Requirements:
- Knowledge and experience in lubricants, DEF, petroleum or any related industry.
- Experience in product portfolio management, pricing, sales, commercial operations, or category management.
- Experience in working cross-functionally with Operations, Sales, Supply Chain, Finance and Procurement.
- Ability to analyze volume, revenue, margin, pricing and market trends.
- Advanced Excel skills and experience with data analysis.
- Ability to skillfully perform all tasks related to end-to-end supply chain management activities including but not limited to inventory management, purchasing, receiving, warehouse management, inventory control, picking and staging orders, freight and delivery coordination, shipping, and customer invoicing.
- Ability to effectively interact with existing customers with respect to informal check-ins, formal business reviews, and dealing with customer issues and requests.
- Capable of developing pricing dashboards, monitor price realization, margin performance, and pricing compliance.
- Good communication skills both written and verbal
- Strong time management and attention to detail
- Exceptional customer service skills
- Safety oriented
- Must have a valid license and abstract in good standing
- Must be able to travel and work after hours when required
- Support and lead other strategic initiatives, special projects and business priorities as assigned, contributing to the continuous improvement and overall growth of the Lubricants and DEF business
Humble. Hungry. Smart. Does this sound like you?
Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!
We Want You To Shine:
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.
Belonging Matters. Because You Do:
We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States, and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.
We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.
The Fine Print:
Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.
Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.
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