Human Resource Business Partner

Human Resources Grand Park City Hall, Singapore


Job Responsibilities:

  • Develop, lead, drive and be responsible for the management of human resource activities of the hotel encompassing change management, performance and talent management, learning & development, employee relations, employee engagement and culture to make the hotel an enjoyable place
  • Be the key point of contact for General Manager and Department Managers, work closely with them, provide strategic and operational functional support and guidance to them on managing and strategizing manpower resources, productivity, payroll cost and other people activities
  • Plan, develop, roll out and update human resource strategy, policies and procedures as necessary, ensuring compliance with relevant statutory legislation and industry best practice
  • Champion change and drive continuous improvement within the hotel operations through human resource strategy, policies and procedures
  • Analyze and recommend the hotel’s annual manpower budget in consultation with the department managers, and work closely with the GM and Department Managers to derive at the appropriate manpower plans to maintain optimum manpower cost, productivity, etc
  • Drive hotel’s annual training program planning in consultation with training & development team and monitor with learning & development team, employees’ learning and ensure that employees attend mandatory training programs, department SOP training and any other ad-hoc training programs introduced at the hotel
  • Take charge of performance management activities of hotel’s employees and provide feedback to management with regards to high potential employees, common training needs, promotion prospects, including timely management of poor performers who need support performance improvement and development
  • Partner with GM, Department Managers to retain and recruit talent by strategizing retention programmes and hiring needs with the Talent Acquisition team
  • Work closely with the shared service and talent acquisition teams to ensure smooth HR operations, including timely and accurate sharing of information
  • Manage the day-to-day employee relations activities ensuring that there is good and healthy working relation between the hotel management and the union
  • Plan and implement employment engagement strategies and ensure that employees’ welfare and interests are addressed to make the hotel an enjoyable place to work and create a culture of diversity and inclusion at all levels.
  • Contribute and lead human resource projects as necessary
  • Any other suitable tasks as and when assigned by General Manager / Director of Human Resource
Job Requirements:
  • 2-3 years of relevant working experience, preferably in hospitality industry
  • Proficient in MS Office Suite and experience in the use of application tracking systems
  • Good understanding of the labour market and trend as well as local regulatory requirements such as Employment Act
  • Strong team player with good communications and interpersonal skills
  • Assertive and resourceful individual with great sense of initiative and high level of integrity
  • Analytical, savvy with numbers, organized, process-driven, task-focused and have an eye for details
  • Must be comfortable working in a fast paced, hands-on, growth-oriented work environment with tight timeline