Housekeeping Coordinator

Housekeeping - Rooms Park Hotel Alexandra, Singapore


Job Responsibilities:

  • To provide complete secretarial support and assist in all administrative duties pertaining to Housekeeping Department
  • To ensure smooth workflow in the department & maintain confidentiality in all matters of such nature
  • To set up a systematic filing system to file & update event orders. To maintain a proper/neat filing method to ensure all documents are kept accordingly
  • To handle mails & distribute inter-office correspondence to various departments concerned
  • To receive phone calls, liaise with guests and internal team members on their requirements or requests
  • To account for all floor key-cards and pagers. To check all key-cards at start of shift before issuance and end of shift for keys return. To check pagers to ensure they are working
  • To handle messages, enquiries and complaints from guests and team members
  • To handle and record all lost and found items and channel all valuables to Executive Housekeeper
  • To update hotel status, VIP, special guest requests into the HIS system. To print Room Discrepancy Report to verify physical room status & reconfirm with Front Office
  • To ensure that all maintenance work order forms are promptly made out and followed through
  • To maintain a regular update on the HIS system especially on room changes (movements) to facilitate Front Office in their sales of rooms
Job Requirements:
  • Proficient in MS Office (E.g MS Word and MS Excel)
  • Strong interpersonal and communication skills
  • Able to work on weekends, public holiday and perform on 2 rotating shifts