TEC Communications & Strategy Specialist

Engineering Jersey City, New Jersey

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Description

Position at The Port Authority of NY & NJ

About the Role

Under the direction of the Chief of Staff, the TEC Communications & Strategy Specialist plays a key role in driving communication strategy, execution, and process improvement to support internal coordination and the agency-wide rollout of TEC initiatives. This position serves as a central liaison between TEC, Agency Communications, and project teams to ensure clear, consistent, and strategic messaging across all platforms. This role requires a seasoned communicator who can translate complex cybersecurity and IT initiatives into clear, compelling narratives that resonate with both technical and non-technical audiences.

 

Responsibilities

  • Serve as a liaison for agency-wide communications, partnering with Agency Communications to align TEC messaging with enterprise priorities, communication calendars, and organizational standards.
  • Lead the development, coordination, and execution of communications across TEC initiatives, ensuring messaging is clear, consistent, and tailored to target audiences.
  • Own and manage communications for all TEC projects, working with project owners and SMEs to gather requirements, define messaging strategies, and deliver effective content across channels.
  • Develop and deliver compelling narratives and storytelling frameworks that translate cybersecurity and IT initiatives into meaningful, business-relevant messages for executive and enterprise audiences.
  • Draft, edit, and shape departmental broadcasts, executive communications, and external-facing materials (e.g., policy updates, rollout announcements, training communications), elevating messaging from informational to engaging, audience-centered storytelling.
  • Act as the departmental content manager for MyPA and TEC internal platforms (including AEM), ensuring content quality, governance, organization, and timely updates.
  • Partner with TEC teams to translate complex cybersecurity and IT initiatives into clear, compelling, executive-ready narratives and visuals that support understanding and decision-making.
  • Establish and maintain structured communication processes and workflows, improving intake, prioritization, tracking, and reporting across TEC initiatives and external rollouts.
  • Develop and implement metrics and reporting mechanisms to measure communication effectiveness, engagement, and alignment with TEC’s strategic objectives.
  • Provide strategic communications guidance to TEC staff, advising on audience targeting, messaging approach, cadence, and channel selection.
  • Review and enhance content for usability and adoption, including participation in user acceptance testing (UAT) to identify gaps in language, UX/UI clarity, and overall user experience.
  • Coordinate TEC events and engagement activities, including content development and messaging strategy, to ensure alignment with organizational goals and a cohesive, user-centered experience.

 

Minimum Qualifications

  • Bachelor’s Degree from an accredited college or university.
  • Minimum 3-years of progressive project and program coordination experience in communications.
  • Intermediate skills in MS Office, Project, OneDrive, Excel, and Word.
  • Advanced skills in SharePoint and PowerPoint.

 

Desired Qualifications

  • Experience in an IT Organization is preferred.
  • Can-do attitude, focused on results (“not if, but how”).
  • High sense of urgency with ability to deal with high pressure, tight deadlines and changing priorities.
  • Strong focus on delivering an excellent customer experience.
  • Certification in Change Management is preferred.
  • Experience working with senior management and the ability to effectively communicate with all levels.
  • Experience with more than one LLM (ChatGPT, Claude, CoPilot).
  • Active listening, verbal, and written communications skills.
  • Excellent organizational and follow-up skills with strong attention to detail.
  • Expert problem diagnosis skills.

 

Selection Process

The application process varies by position but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s). Selected candidates who are made a conditional job offer will be asked to undergo a background check.

Compensation & Benefits

The Port Authority of New York and New Jersey offers a competitive benefits package and a professional environment that supports development and recognizes achievement. Click here for more information about benefits, our culture, and career development opportunities. 
 
 
The Port Authority of New York and New Jersey anticipates that the actual salary offered to a successful candidate will depend on aspects such as experience, knowledge, skills, abilities, and internal factors. The expected compensation range for this role is: 
 
 
Minimum: $66,482       Midpoint: $86,436     Maximum: $106,392
 
 
In accordance with Port Authority policy, this position permits employees to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business, and regular in-office days or team collaboration days may be required on business needs.

 

 

How to Apply: Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications. Only applicants under consideration will be contacted. About The Port Authority: Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere. Equal Opportunity Employer The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer. It is the Port Authority’s policy, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, to provide reasonable accommodations to qualified persons with disabilities who are employees or applicants for employment and who request the Port Authority do so, unless providing the requested accommodation would result in an undue hardship to the Port Authority. Job applicants may request a reasonable accommodation (1) if they claim a disability is affecting the interview process, or (2) to ensure that if they are selected for a position, they can perform the essential job functions. To submit a request, please contact the recruiter or email the Human Resources Department’s Disability Accommodation Coordinator at [email protected]. The Port Authority will treat any request for Reasonable Accommodation by a job applicant confidentially.

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