Summer Intern, Roadside Tolling Data Analytics

College Programs New York, New York

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Description

Position at The Port Authority of NY & NJ

About the Internship
 
The Tunnels, Bridges & Terminals Department (TB&T) serves the nation’s most populous and economically dynamic region, connecting the New York Metropolitan area to the rest of the country. To keep the region moving, TB&T manages four bridges (George Washington Bridge, Bayonne Bridge, Goethals Bridge, and Outerbridge Crossing) two tunnels across the Hudson River (Lincoln Tunnel and Holland Tunnel), and two bus facilities (Midtown Bus Terminal and George Washington Bridge Bus Station). Within the TB&T department the Roadside Tolling unit provides a variety of functions which includes oversight, operational and maintenance of the E-ZPass toll collection system.
 
This intern will have the opportunity to work hands-on in supporting projects by providing system performance monitoring analysis and oversight of the Port Authority all Electronic Tolling System using state of the art technologies. This will provide the candidate with real-world experience in learning how the various components contribute to the overall field and back-office operations of the system to ensure that revenue collection is not impacted. The candidate will also experience first-hand the operational cohesiveness between the various departments and management teams that oversee the overall operation. What is unique about this Internship assignment is that it will provide the candidate with lasting practical experience by increasing their analytical, technical, communication and problem-solving skills which can be applied to any future endeavors. 
 
Responsibilities
  • Support the continued maintenance of the toll system, which collects approximately $2 Billion annually. 
  • Review toll collection data and procedures. 
  • Identify processes for resolving errors in handling violations and in system performance and recommend solutions for mitigating them in the future. 
  • Report on performance monitoring and analyzing data for possible system issues that will require escalation for resolution. 
  • Review image capture and quality and system performance. 
  • Monitor component performance, identify components in need of replacement and verify spare inventory utilization. 
  • Collaborate on efforts to increase revenues via Toll Technology by performing various system audits to identify issues and generate reports. 
 
Minimum Qualifications
  • Enrollment at a college or university at the time of the internship
  • Major in Data Science/Analytics, Computer Science, Operations, Transportation,  or related discipline
 
Desired Qualifications
  • Excellent written and oral communication skills, including experience in summarizing results of analyses. 
  • PC proficiency with experience in Microsoft Office applications, specifically Excel. 
  • Strong research, analytical and organization skills. 
  • Ability to gather data, perform process analysis, and provide recommendations. 
  • Strong time-management skills and problem-solving skills. 
  • Demonstrated productivity in a team environment. 
  • Knowledge of toll systems and/or Backoffice operations is a plus. 
Internship Details
  • The start date will be Thursday, May 28, 2026
  • The internship will last approximately 12 weeks, ending on Friday, August 21, 2026
  • This is a full-time internship (5 days per week at 7.25 hours per day)
  • In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.
Selection Process
  • Only applicants under consideration will be contacted
  • If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
  • Different internships will have different timelines for interviews
Compensation & Benefits
  • The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)
  • Ability to opt in to the New York State and Local Retirement System
  • Access to Employee Business Resource Groups
  • Facility Tours
  • Career Panels
  • Social/Networking Events

How to Apply: Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications. Only applicants under consideration will be contacted. About The Port Authority: Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere. Equal Opportunity Employer The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer. It is the Port Authority’s policy, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, to provide reasonable accommodations to qualified persons with disabilities who are employees or applicants for employment and who request the Port Authority do so, unless providing the requested accommodation would result in an undue hardship to the Port Authority. Job applicants may request a reasonable accommodation (1) if they claim a disability is affecting the interview process, or (2) to ensure that if they are selected for a position, they can perform the essential job functions. To submit a request, please contact the recruiter or email the Human Resources Department’s Disability Accommodation Coordinator at [email protected]. The Port Authority will treat any request for Reasonable Accommodation by a job applicant confidentially.

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