Clinical Case Coordinator-Trauma Recovery Center

Professional/Technical Escondido, California

Requisition ID
Trauma Recovery Center
Escondido, California
Not Applicable
Salary Range
24.83 - 37.32
Job Type
Hours Per Shift
Hours Per Pay Period
Position at Palomar Health

This position is dependent upon the successful acquisition and retention of grant funding; applicants should be aware that any failure to secure adequate grant funding may result in position elimination.

Under the direct supervision of the TRC Manager and general supervision of the Licensed Therapist, general responsibilities include but are not limited to: performing pre-intake screenings, basic needs assessments, perform danger assessment as needed, assisting clients to connect to recommended services, supporting client in implementing clinical recommendations as it pertains to the clients' treatment plan, research and provide relevant community based resources, including but not limited to: housing, childcare, financial fitness, health, legal, food, career, academic, behavioral health/substance recovery; and assist client with crime victim compensation applications and any other and assisting client with problem solving and self-sufficiency skills to be able to implement clinical recommendations. Under direct supervision of TRC Manager and general supervision of TRC Licensed Therapist, maintains strict standards of confidentiality, assists with pre-intake and scheduling of client intake interviews, and collaborates with TRC staff to provide psychoeducation/informational groups, conducts Assertive Outreach and trainings within the community, supports and accompanies TRC staff if needed for outreach, trainings, client home visits, and is flexible to assist with any additional services required. Knowledge of mandated child, adult/dependent adult abuse reporting guidelines. Consults with and provide support to the TRC Manager, Therapists, Access Representative, and medical personnel; Establishes contact with client and non-offending caregiver, and provides education about the coordinated Multi-Disciplinary Team (MDT) response; Facilitates linkage and treatment referrals (both internal and external) to providers who specialize in providing treatment to clients who have experienced trauma; Provides client and family with community resources and services not already in place (i.e., housing, protective orders, domestic violence intervention, food, crime victims compensation, transportation, public assistance etc.). Maintains client records to reflect client interaction, service plan, and referrals made, Meets and networks with referral agencies to create and maintain a comprehensive provider network for clients and families; Assists with and attends MDT meetings, and cross-department meetings; provide updates and follow up with any recommendations of MDT; Assists with coordinating/scheduling outreach and prevention trainings; Attends regular staff meetings, case conferences and trainings as required; Maintain and submit documentation required by funding and departmental requirements; Perform other duties as requested by the TRC Manager and TRC Licensed Therapist, Maintains appropriate verbal, personal space, and relational boundaries with clients. Participates as a team member of the clinical interdisciplinary team to ensure appropriate care. Supports and provides resources to clients and families and displays on-going commitment to quality. Carries a caseload of individual clients and conducts individual case management, support, victim advocacy and/or accompaniment, meets clients on site, in their home, or within the community; and co/facilitates group therapy and outreach events. All TLC Clinical staff to rotate on the client after hours crisis on call phone schedule to meet contractual obligations; and is flexible to work mornings, afternoons, evenings, weekends. Responsible for safeguarding the welfare of employees, clients, and visitors.

Ability to speak and reads English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.

Job Requirements

Minimum Education: Bachelor's Degree in related field
Preferred Education: Master's Degree in social work or related field
Minimum Experience: 1 - 2 years related
Preferred Experience: 2 - 3 years related; clinical case management
Bilingual - Spanish preferred (Requirement Funding Dependent)
Required Certification: American Heart Association recognized BLS - Healthcare Provider
Preferred Certification: Not Applicable
Required License: Not Applicable
Preferred License: Not Applicable

We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.