Systems Administrator (onsite)

Professional/Technical Poway, California

Requisition ID
Poway, California
Not Applicable
Job Type
Hours Per Shift
Hours Per Pay Period


The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values. This individual is accountable for the following systems: pc/server/storage/printing systems that support the NextGen EPM/EMR system and other Enterprise software. Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual optimal performance.


Job Duties:

  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
  • Develop and maintain installation and configuration procedures through documentation.
  • Research and recommend innovative, and where possible, automated approaches for system administration tasks.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, updates, and anti-virus definitions.
  • Perform regular security monitoring to identify any possible intrusions.
  • Perform daily backup and archival operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
  • Assist in design and support of server system and supporting software.
  • Setup, configure, administer, and maintain Microsoft SQL databases which could include creating, changing, and / or deleting database files, triggers, objects, and users.
  • Track server and database space utilization to ensure proper space is available at all times.
  • Assist with planning, implementing, and supporting the pc/server/storage infrastructure plan.
  • Apply PC/server OS patches and upgrades on a regular basis as defined by the IT department.
  • Assist with maintaining data center environmental and monitoring equipment.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
  • Maintain Hyper-V environment using Failover Cluster console and other tools as necessary
  • Maintain SAN infrastructure – firmware upgrades, system stability, etc.
  • Answer helpdesk line and direct help desk tickets to the appropriate parties to complete the open trouble ticket. Track and route problems and requests and document resolutions.
  • Work through the ticketing system to prioritize and communicate with end users for their IT support needs.
  • Assist in the phone system support including assignment and maintenance of pagers and phone directories.
  • Set-up of new and modified end users within enterprise systems.
  • Advanced understand of IT concepts: VoIP, DNS, FTP, IP static/dynamic, RDP, HTML, and VPN.
  • Identify and escalate situations requiring urgent attention in a timely manner and document accordingly.
  • Administration of software (suite software, internal software, printer drivers, etc.).
  • Provisioning, inventorying, and dispersal of IT supplies.
  • Create and maintain all IT-related documentation for supported sites.
  • Setup new users and support resources of terminated users.
  • Identifies and escalates situations requiring urgent attention to the appropriate resource per the escalation procedure.
  • Responsible for coordinating the shipping and receiving of assets 
  • 3rd party secure data transfers and imports.
  • Other System administration duties (including internal website administration, Application backup management, Domain/Enterprise software security management, Domain/Enterprise software user account management, e-mail systems, and applications support).

We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.