Patient Access Specialist - Remote - Central Scheduling
Requisition ID
38754
Department
Central Scheduling
Location
United States
Union
Not Applicable
Salary Range
21.00 - 26.73
Job Type
Full-Time
Shift
Day
Hours Per Shift
8
Hours Per Pay Period
80
Description
In this role, you will coordinate with physician office staff and patients via the telephone to ensure accurate, prompt, and courteous scheduling of primary care appointments, such as preventative screenings or routine office visits. The PAS is responsible for delivering superior service, answering phones, confirming appointments, communicating with all departments and individuals regarding matters related to patient care, and obtaining and entering accurate demographic/insurance information for all encounters including patient financial expectations.
Maintains high productivity and quality with minimal supervision. Ability to speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop-down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the first two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health Medical Group rules, policies, procedures, applicable laws, and standards. Carries out the mission, vision, and quality commitment of Palomar Health Medical Group.
Job Requirements
Minimum Education: High School Diploma/GED
Preferred Education: Not Applicable
Minimum Experience: 1 year in a customer service position.
Preferred Experience: Three years of scheduling experience within healthcare highly preferred.
Required License: Not Applicable
Preferred License: Not Applicable
Required Certification: Not Applicable
Preferred Certification: Not Applicable
We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.