Lead Certified Ophthalmic Assistant

Professional/Technical Poway, California

Requisition ID
Poway, California
Not Applicable
Salary Range
21.86 - 32.84
Job Type
Hours Per Shift
Hours Per Pay Period

Under the direct supervision of the Practice Manager, the Lead Ophthalmic Assistant (OA) is responsible for the same duties and responsibilities of an OA, in addition but not limited to the following: Subject Matter Expert (SME) within the department. Demonstrates fair and consistent treatment of all staff, patients, providers, and vendors. Maintains strict confidentiality at all times. Is the primary contact for management to vet new processes related to operational procedures. Communicates compliance/ethics issues and brings forth recommendations for operational improvement to supervisors/management. Ensures successful communication of policies, procedures, and changes to the organization. Assists with the coordination of staff to cover meal & rest breaks and ensures proper allocation of staff to support daily department responsibilities. Communicates staffing issues or concerns to his/her supervisor. Updates and maintains department schedules/templates. Monitors productivity levels of staff and provides feedback for performance reviews. Serves as ER, EPM or ICS Super User. Assist with research, as needed, for replacement or repair of equipment as needed. Ability to cover any needed position and cross train staff for complete coverage. Other duties as assigned.

Ability to speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.

Job Requirements

Minimum Education: High school diploma or GED required
Preferred Education:
Minimum Experience: 1-2 years clinical back-office experience in Ophthalmology practice
Preferred Experience:
Required Certification: Certified Ophthalmic Assistant certification within 6 months of hire
American Heart Association recognized BLS - Heartsaver
Preferred Certification: Not Applicable
Required License: Not Applicable
Preferred License: Not Applicable

We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.