Professional Services Operations & Partner Services Operations

Professional Services Sydney, New South Wales


Description

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Responsibilities
The person in this role will be supporting a growing global program and must be a team player and able to work with a direct sales team, channel team and channel partners. Successful results working in a specialist role and identifying gaps, creating automation of processes/systems and project management.

Some travel will be required although the position is mainly remote with administrative components. It is desirable that the candidate has knowledge of network infrastructure based security appliances and SaaS technologies. Tactical and big picture thinking is important in this role. Strong communication (written and verbal) and time management is a must, both internally and externally

Experience using G-Suite and adept at Slides,Sheets, Forms etc. Superb organizational and prioritization skills 'Whatever it takes' attitude and motivation to deliver above performance. Path for growth is built in to the program framework, relative to performance of individual and the program.

Skills

  • 3+ years of technical or engineering related marketing and operational experience, plus working within consulting organizations is a plus.
  • Experience supporting and building out a services or delivery program structure, working with Channel partners and understanding of a channel centric go to market approach

    The Team
    Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.

    As threats and technology evolve, we stay in step to accomplish our mission. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

    Our Commitment
    We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.