Service Provider Systems Engineer, MSSP

Systems Engineering Dallas, Texas United States, Remote


Our Mission

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Your Career
We are currently seeking a seasoned Service Provider Sales Engineer to help drive sales engagements from a technical perspective into strategic accounts in the US across verticals. In this position, you will play a key role in navigating complex accounts in order to generate and deliver winning proposals, contract bids, statements of work, and RFI/RFP responses.

The Systems Engineer, with Managed Security Services specialty, is directly responsible for the technical sales motion for his/her targeted service provider customers. The focus is to ensure that that our service provider customers can build Managed Security for Services Provider (MSSP); and offer the strongest security posture/differentiation possible - selling and correctly implementing the complete Palo Alto Networks solution. This is an exciting time in MSSP with strong growth and large prospect customers.

Your Impact

        Understand and effectively present our security platform and solutions

        Create and deliver compelling proof of concept demonstrations of Palo Alto products and solutions

        Create strategies and work successfully in a channel-driven sales model

        Create evaluation test plans with customers and lead the evaluation process to a successful conclusion

        Work closely with sales leadership in identifying new opportunities and create new services to drive growth on the Service Provider account.

        Educate customers and partners on the modern network security landscape

        Identify and qualify new opportunities and support technical pre-sales activities to opportunity closure

        Expand the Palo Alto Networks install base within the assigned Service Provider  account

        Assist customers through the support escalation process

        Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest

        Identify problems in customer environments and drive successful outcomes

        Effectively engage SP partner and end customers at the technical level and management levels

        Effective in customer-facing engagement, and in writing, presentation, and creative problem-solving skills

Your Experience

       Sales engineering experience

       Experience working with a Major Service Provider – preferably Mobile Carriers

       Prior experience selling network infrastructure based security appliances including but not limited to: Firewalls, SSL/IPSec VPNs, Security Proxies and Caches

       Prior experience building managed security offerings and systems integration

       Experience with Cloud and Virtualization architectures

       Practical knowledge of routing and switching products

       Experience that emphasizes L2-L4 Networking (L2 Switching architectures including Spanning Tree, IP routing including OSPF and BGP, L4 Load balancing, SD-WAN)

       Experience selling, demonstrating, installing and troubleshooting network infrastructure security products

       Self-motivated to deliver above sales goals

       Strong communication skills (written and verbal)

       Strong presentation skills both internally and externally

       Enterprise sales experience with an actionable rolodex of decision-makers

       Experience working with Channel partners and understanding of a channel-centric go to market approach   

       Very strong organizational skills

       "Whatever it takes" attitude

       Teamwork attitude


The Team

As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.                                                                                                                                                                                                              

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.