Systems Engineer - Prisma Cloud

Systems Engineering Chicago, Illinois



Our Mission


At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.


Your Career


As a Public Cloud Systems Engineer (SE), you will be a guide on our solutions offerings for cloud-based environments. You’ll identify complex security challenges in your customers’ cloud networks and drive solutions using our market leading security services. You’ll have unparalleled resources and products, with a team that is dedicated to our shared success.

Your relationships with customers will help them detect and prevent advanced cyberattacks and breaches by being their resource all elements of the public cloud environment security environment, providing expertise in for Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP), and other Public Cloud systems. You'll provide training to our sales teams for enablement and education and provide feedback to our product management teams on new feature requests and product improvements based on your learning from your customer base. You’ll work closely with our clients to build strong relationships, guiding them through complex challenges that face their digital environments. Your technical assistance is what drives confidence in our solutions, ultimately setting our potential clients up for success.


Your Impact


        Establish yourself as a trusted advisor to prospects and customers working with your Account Manager and the local partners within your territory

        Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of

        Strategy planning for moving critical data, intellectual property, and high-demand applications to Public Cloud

        Be the technical voice of Sales for all things related to security and compliance in Public Cloud (Alicloud, AWS, Azure, and Google Cloud Platform)

        Ability to discuss, with credibility, competitive offers in the marketplace and effectively differentiate against them

        Effectively lead and support customer demonstrations with our System Engineers that showcase our value

        Interact locally and remotely with customers in an equally persuasive, confident manner

        Act as the customers advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved

        Write code/scripts as needed (or be willing to learn)

        Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the pre-sales process

        Provide technical demos for strategic prospects and current accounts of Palo Alto Networks virtual offerings and integration in existing data center environments

        Assist with the training of new System Engineers in their designated region in installs customer presentations, and internally-focused deal preparation activities

        Help develop relationships with new Born-in-the-Cloud partners who will be integral in winning over new customers

        Support relationship expansion with top existing partners for Public Cloud


Your Experience


        Experience as a system engineer, solutions architect, or systems integrator

        Good understanding & expertise of tools such as Ansible, Terraform, CI/CD (Jenkins, Github, etc)

        Understanding of API based security and compliance standards and Unix/Linux and Windows operating systems and scripting

        Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under duress

        Mature and effective time-management skills

        Experience with AWS and/or Microsoft Azure or Google Cloud installation, configuration and administration of security features and services including identity and access management, service-related security features, networking, firewalls, encryption, and related standard methodologies

        Proficiency with cloud networking models and connectivity, network security, virtualization, and cloud computing

        Working experience with customers, positioning, demonstrating, configuring and fixing network infrastructure security products

        Travel up to 70% within the designated region, country, and/or theater, International travel also required on ad-hoc basis

        Programming experience in a higher-level language such as NodeJS, Ruby, Chef, Puppet, YAML, JSON, and/or Python

        Experience working with Channel partners and understanding of a channel centric go to market approach

        Experience from companies in the enterprise networking security space

        Deep understanding of exploits, malware, ransomware, and etc. along with their creation and activation

        Experience in DevOps will be an added advantage


The Team


As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.


Our Commitment


We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.


We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at


Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.